Unifid Communications; nit al l n v oor mul tinational s! Bn Smit 2008 1 Agnda Bdrijfsbhoftn T onm nd C om p l x itit a t is U nifid C om m u nic a tions U C p l a tform v oor l k ondrnm ing P rsnc & obil itit V ido n C ol l a bora tion C onc l u sis 2 Is Cisco UC zinvol voor k l in ( r ) b d rij v n? Is Cisco UC b r ik b a a r voor k l in r b d rij v n 3

O Bdrijvn hbbn u nivrs l w ns n n u it da g ing n. ng a c ht hu n g ro o t t 4 B dr i j v n h b b n u ni v r s l w u i t dagi ngn ns n n r k nmr s n v s tig ing n a a n l k a a r v r b ind n r k n v a na f l k p l k K l a ntn b tr b d inn P r o d u c tiv r z ij n I nf o r ma ti b v il ig n A l l n d sch aal g r oott is andr s 5 C o m p l x i t i t nm t t o 5 VV oo ii cmai ll s! ti ng s Al l l DD ay H av a ii nu t? ar u u thr? 44 5 EE -mai ll s! 15 Attachmnts! Information Ovrload Too many dvics A nyw h r / anyt im T c h nolog y L imits D isp ar at sol u t ions D isp ar at accss 6

GG at i s C o m m u n i c ati o n s? 7 U ni f i d C o m m u ni c at i o ns at i s h t ( n i t) w oon n aa ndr ww oord vv oor vv oic ov r II PP gg SS kk yy pp HH vv aa aa t is w oon t is oic m il in j m il t is bsol t nit bdol d oor t is ht n l r n inr bdrijv n n ding n di oa s ht ijn nit sa n- rk n t ht ook is, t is root, ht is r da n om x n ik nodig hb du r 8 Cisco Unifid Communications bb rr ng t sp rr aak,, mssag ing,, vv ido n dsk top ap pp ll icatis samn om bb dr ij vv n in staat t stl ll n zz ich snl aan t pp assn aan mar kk t vv r andr ing n, pp rr oductiv itit t vv r gg rr otn, concur rr nti pp ositi t vv r bb tr n n hh t ll v r n vv an n rr ich -mdia bb l v ing ov r l kk ww r kk omg v ing,, vv il ig mt n op timal kk ww al itit 9

U C d c o m p o nnt n? CC mm uu aa aa k k,,,, vv gg vv aa,, vv II CC aa uu vv AA pp pp ll aa OO CC RR PP UU gg aa,, mm om nic ti sp ra da ta ido ssa ing oic, m il ido, onfrnc ing onl in, dio, ido ic ti intg ra ti ic rosoft ffic, rsnc niform bru ik rs rv ring dsk top tl foon, obil 10 U ni f i d C o m m u ni c at i o ns - gv i s u al i s r d C o mmu ni cati V i d o D ata ssag i ng P rsnc P l u s rg l s Ap p l. I ntg r ati C o nf r nci ng UNIFIED COUNICATIONS = H t n t w r k s p l t n b l a n g r i j k r o l 11 Cisco: Th Convrgnc Innovator OO nn SS am ll ss s s,, TT rr an ss pp ar nn t CC uu ss to mm r r EE xx pp rr ii nn cc Voic E n t r p r i s Vido Voic S r v i c P r o v i d r Vido Voic Vido Voic Vido Voic S m al l C o n s u m r C o m m r c i al Vido I n f o r m ati o n th ntw or k p l atfor m a s th V i d o E n t r tai n m n t F r d o m V o i c C o m m u n i c ati o n s 12

O C i s c o U ni f i d C o m m u ni c at i o ns P o r t f o l i o o r k s p a c s B u s i n s s A p p l i c a ti o n s E x p r t S a m t i m B u s i n s s a s h u p s i d g t s O C S A d v i s o r A g n t D s k t o p A p p l i c a ti o n s C i s c o U n i t y s s a g i n g t i n g P l a c C o n f r n c i n g C u s t o m C o n t a c t r V i d o A d v a n t a g o r k s p a c L i c n s i n g A p p E n v i r o n m n t o b i l C o m m u n i c a t o r S r v i c s C i s c o P r s n c U C H U C S b E x C o n n c t I n f r a s tr u c tu r N t w o r k s s a g i n g R o u t i n g S w i t c h i n g g m t G a t w a y Q o S S c u r i t y / P o l i c y CUBE S s s i o n B o r d r C o n t r o l 13 U C p l atf o r m n v o o r l k o n d r n m i n g N t w o r k I n f r a s t r u c t u r p t i o n a l Un i f i d A p p l i c a t i o n s A d d N t w o r k I n f r a s t r u c t u r a s R q u i r d S m a r t B u s i n s s P r s n c S r v i c s C o m m u n i c a t i o n s S y s t m s s a g i n g S r v i c s H a r d w a r O p t i o n s C o n t a c t C n t r i r l s s t i n g P l a c P o E S w i t c h i n g o n i t o r i n g P r s n c S r v i c s I n t g r a t d S r v i c s C o n t a c t C n t r o b i l i t y t i n g P l a c o b i l i t y S r v i c s V i d o o b i l i t y S r v i c s P r s n c S r v i c s P r s n c S r v i c s C l u s t r i n g I n t g r a t d S r v i c s C o n t a c t C n t r I n t g r a t d S r v i c s o b i l i t y I n c l u d d s s a g i n g I n t g r a t d S r v i c s P S T N, F X S V i d o s s a g i n g, V i d o P S T N & F X S B a s i c V P N / F i r w a l l s s a g i n g V i d o, V P N / F i r w a l l Ca l l P r o c s s i n g C o m m u n i c a t i o n s a n a g r E x p r s s C o m m u n i c a t i o n s a n a g r E x p r s s C o m m u n i c a t i o n s a n a g r C o m m u n i c a t i o n s a n a g r Up to 4 8 Usrs Up to 250 Usrs Up to 500 Usrs 3 0, 000 + Usrs P l a t f o r m UC 500 Sris S m a r t Bu s i n s s S y s t m I n t g ra t d Srv ic s R o u t r Un i f i d a n a g r Ex p r s s CS 7 8 2 8 CS Sris Un i f i d a n a g r Bu s i n s s Ed i t i o n Un i f i d a n a g r 14 U C 5 0 0 : al l s -i n - n I P C o m m u n i c ati o p l o s s i n g I P t l f o n i : I P C al l P r o c s s i n g V o i c ai l A u to m ati s c h b an tw o o r d r ( m t s c r i p ti n g ) O n d r s t u n i n g I P t l f o n i s tan d aar d n ( S I P, H 3 2 3 ) N u m m r p l an n n C h f -s c r tar s s o p l o s s i n g n G r o p s f u n c ti o n al i t i t E tc. D a t a c o m m u n i c a t i : S w i tc h i n g & R o u ti n g ( L A N, A N ) B v i l i g i n g : V P N, E n c r y p ti o b i l c o m m u n ic a t i : ( o p ti o n l ) Dr aad l o o s L A N o b i l i n t g r ati G r a f i s c h m a n a g m n t a p p l i c a t i v o o r h t s n l n n v o u d i g i n s tal l r n n b h r n v an al l g i n t g r r d o n d r d l n P r s n t a t i o n _ I D 2 0 0 8 C i s c o S y s t 2 m 0 s 0, 3 I n, c C. i s A c l l o r i S g y h s t s t r m s s, r I v n c d.. A l l r i g C h i s t s c o r C s o n r v f i d d. n t i a l 15

m O m C I S C O s C o m m u n i c ati o n s p o r tf o l i o Simpl, complt, vilig communicati oplossingn voor ht KB C o m m u n i c ati o n s I P T l f o o n s S w i tc hi n g D r a a d l o o s T hu i s w r k n UC5 0 0 S r i 7 9 0 0 S r i CE5 2 0 S r i A P 5 0 0 L C 5 0 0 Ci s c o 8 7 0 8 t o t 4 8 V o ic Usrs D sk t o p & R a c k m o u n t m o d lln O p t io n l g in t g rrd L A N A P o p d d sk t o p o d l l n A l l Cisc o Un if id I P T l f o o n s w o rd n o n d rst u n d 8 p o rt d sk t o p n 2 4 p o rt ra c k m o u n t o d l l n A u t o n o m A P s o f n Un if id o b il it y E x p rss o p l o ssin g V P N, ird n irl ss A c c ss, R m o t I P w irl ss T l f o o n u it b rid in g Bu s i n s s & P r o d u c t i v i t i t s A p p l i c a t i s Ci s c o S m a r t A s s i s t F a t u r s Ci s c o Co n f i g u r a t i o n A s s i s t a n t Ci s c o o n i t o r a n a g r / Ci s c o o n i t o r D i r c t o r 16 I n t g r at d S r v i c s R o u t r s h t c o n c p t v rl a y A p p l ia nc s I ntg ra td S rv ic s R ou tr 3 G odm R ou t r S w it ch ir l ss L A N A N / A p p O p t imiz at ion vs. S cu r it y A p p l ianc V oic A p p l ianc C is c o IS R 3 8 4 5 O p r a ti o n a l f f i c i n c y ( 7 0 % l o w r O p x ) S r v i c s c o n s i s tn c y ( b r a n c h H Q ) G u a r a n td i n tr o p r a b i l i ty I n v s tm n t p r o tc ti o n 5. 0 4. 0 3. 0 2. 0 1. 0 0 i l l i o n s o f R o u t r s S o l d 5 onths 6 onths 9 onths 2 7 1 8 onths 1 8 3 3 3 8 17 I nt gr at d S r v i c s R o u t r P o r t f o l i o Prformanc and S rv i cs D ns i t y 800 S r i s 1 800 S r i s I S R 1 86 1 2 800 S r i s 3 800 S r i s H ig h D n sit y a n d P rf o rm a n c f o r Co n c u rrn t Srv ic s E m b d d d, A d v a n c d V o ic, V id o, D a t a a n d Sc u rit y Srv ic s E m b d d d irl ss, Sc u rit y a n d D a t a S m a l l O f f i c a n d T l w o r k r S m a l l Br a n c h d i u m Br a n c h d i u m t o L a r g Br a n c h 18

obilitit & P r s n c 19 Cisc o U nif id CallConnc tor obility -S ingl N um br Rac h obility Call Routing Ruls Prsnc basd Call R o u t i ng, calls ar ro u t d t o u sr df i nd dv i cs U s r s c a n d f i n r u l s b a s d o n thi r s ta tu s, l o c a ti o n, c a l l ty p, w o r k d a y / w k n d a n d ti m r a n g. C a l l s c a n b s l c td f o r r o u ti n g i n s p d l i s t, p r s o n a l o r c o r p o r a t d i r, o r u s r s p c i f i d l i s t. C a l l r s c a n b r o u td to c l l p ho n, ho m p ho n, a n y u s r s p c i f i d n u m b r U p to 4 n u m b r s a r tr i d s i m u l ta n o u s l y. U s r s c a n s t u p m u l ti p l r u l s a n d n a b l thm a s r q u i r d. R u l s a r s tu p f r o m a s y -to -u s R u l s S tu p i z a r d Ruls iz ar dd Call Routing basd on usr s S tatus and L oc ation 20 C o l l ab o r ati o n n V i d o 21

S am nw r k n m t v i do o o k v o o r k l i nr b dr i j v n V ido tog a ng d. m v. v ido tl fon, sta nda rd dfinition ndp oints, hig h dfinition, 22 C o nc l u s i s n v r agn Bdrijv n ( v a n g root tot k l in) hbbn v rg l ijk ba r c om m u nic a ti w nsn U C m u a p c v nifid om nic tions brng t rodu tiv itits oordl n C isc o s U C p ortfol io bidt p a ssnd op l ossing n v oor bdrijv n v a n k l in to hl g root 23 24