Opleiding business consultant.

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1 Opleiding business consultant

2 Wat doet een Business Consultant? Business consulting omvat het geven van advies en de daadwerkelijke implementatie van het advies. Business consultancy richt zich op de uitvoering van strategie. Strategie heeft met meerdere aspecten in de organisatie te maken; de processen, bedrijfsvoering, systemen en mensen. Business consultancy bestrijkt vele disciplines, zoals: Operations/Proces Consulting, Supply Chain Management en Veranderof projectmanagement. De Business Consultant dient kennis te hebben van één of meerdere van deze kennisgebieden. Hoe lang duurt de opleiding? De opleiding tot Business Consultant duurt 6 maanden. Uw 10-daagse theorie training wordt aangevuld met een 5,5 maanden durende praktijkgerichte stage bij een of meerdere bedrijven. Wat kost de opleiding? Als u werkzoekend bent, kent het UWV regelingen om u te ondersteunen in (om)scholing, bijvoorbeeld oor met behoud van uitkering stage te lopen. Ook zijn er mogelijkheden voor geheel of gedeeltelijke vergoeding van de opleidingskosten. BPMO Academy heeft in het kader van de re-integratie bevorderende taak van het UWV een overeenkomst over de uitvoering van scholingen en/of functie gerichte vaardigheidstrainingen. Als erkende opleider van het UWV komt u als uitkeringsgerechtigde in aanmerking voor financiering vanuit het UWV. De opleiding kost 5000,00 exclusief 21% btw. Ook als u geen uitkering van het UWV ontvangt zijn er mogelijkheden tot om- en bijscholing. Ook de mogelijkheid dat uw (toekomstige) werkgever de opleidingskosten (deels) voor haar rekening wil nemen. Neem hierover met ons contact op. Onderdelen van het opleidingstraject Uit de onderstaande lijst wordt een pakket van 10 dagen training samengesteld PRINCE2 Foundation (3 dagen) PRINCE2 Practitioner (2 dagen) Scrum PSM-I (2 dagen) Lean Six Sigma Green Belt (5 dagen) Lean Six Sigma Black Belt (5 dagen) Polychor Agile Project Management Foundation (5 dagen) Polychor Agile Project Management Practitioner (5 dagen) PMP (5 dagen) Skills voor Business Consultants (3 dagen)

3 Indeling opleiding Eerste maand Algemene introductie Bijwonen bedrijfsbezoeken Bijwonen eerste training Lezen vakliteratuur, boeken en online zelfstudie Selecteren van uw stagebedrijf Starten met uw stage Tweede tot en met vijfde maand Gemiddeld 2 dagen per maand bijwonen van trainingen Zelfstudie en voorbereiding op examens Gemiddeld 4 dagen per week praktijkgerichte stage Laatste maand Gemiddeld 4 dagen per week praktijkgerichte stage Zelfstudie en voorbereiding op examens Afnemen officiële examens en eventuele herexamens Schrijven praktijkgerichte scriptie Presenteren scriptie aan stagebedrijf en BPMO Academy Indien van toepassing tekenen arbeidscontract

4 PRINCE Foundation Gedurende deze 3-daagse training leert u de basisbegrippen van de PRINCE2 Project Management methode. Als deelnemer leert u over de PRINCE2 principes, thema's en processen en leert u hoe u PRINCE2 aan kunt passen aan uw omgeving. Voor wie is de training geschikt? Voor een ieder die betrokken is bij een PRINCE2 project. Leerdoelen De basisbegrippen van de PRINCE2 Project Management methode leren Het verschil leren tussen de PRINCE2 principes, thema's en processen Voorbereiding op het PRINCE2 Foundation examen Dagindeling Dag 1 Introductie PRINCE2 PRINCE2 Procesmode l Opstarten van een Project Organisatie Business Case Dag 2 Initieren van een Project Kwaliteit Plannen Risico Wijziging Beheersen van een Fase Managen Product Oplevering Voortgang Dag 3 Managen van een Faseovergang Afsluiten van een Project Aanpassing PRINCE2 aan de projectomgeving PRINCE2 Foundation examen Minimum vereiste Geen

5 Aanpak Gebaseerd op theorie en praktijk Gebruik van praktische voorbeelden Gebruik van oefeningen ter voorbereiding op het examen Gebruik van onze online leeromgeving ter voorbereiding op het examen Certificering Het officiële PRINCE2 Foundation examen kan aan het einde van de training worden afgenomen of op een later tijdstip. Inhoud PRINCE2 Pre-Event Manual PRINCE2 Event Manual met slides en oefeningen PRINCE2 Multiple Choice vragenboek PRINCE2 Trigger Map Toegang tot onze online leeromgeving Managing van Succesvolle Projecten met PRINCE2 manual

6 PRINCE Practitioner This two-day training enables participants to learn how to use the PRINCE2 Project Management method in a real-life situation by going through two complete test exams an by analysing the 'Managing Successful Projects with PRINCE2' book in detail to understand how all the PRINCE2 elements work together. Who should attend? Participants who are involved in managing a project using PRINCE2 and who want to take the official PRINCE2 Practitioner exam. Learning objectives To understand PRINCE2 Project Management method in enough detail to successfully participate in the PRINCE2 Practitioner exam Course agenda Day 1 Day 2 Summary of the PRINCE2 method Analysis of the Managing Successful Project with PRINCE2 book PRINCE2 Test Exam 1 Review and analysis of PRINCE2 Test Exam 2 PRINCE2 Practitioner exam Prerequisites Must have passed the PRINCE2 Foundation exam Preferably attend a PRINCE2 Foundation course using BPMO's training materials Educational approach This training is based on both theory and practice Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation Practice test similar to the certification exam To benefit from the practical exercises, the number of training participants is limited Versie

7 Examination and Certification The official PRINCE2 Practitioner exam can be taken at the end of the training course or at a later date. General information PRINCE2 Pre-Event Manual PRINCE2 Event Manual with slides and exercises PRINCE2 Questions book PRINCE2 Trigger Map Access to our E-Classroom support environment Managing Successful Projects with PRINCE2 book

8 Scrum PSM-I This two-day training enables participants to get a basic understanding of the Scrum Agile Product Development framework and the role and responsibilities of the Scrum Master, Product Owner and the Development Team. Who should attend? Anyone who is interested in using the Scrum framework in a business-as-usual or project environment. Learning objectives To get an understanding of the Scrum framework To get an understanding of the Scrum roles and responsibilities To get an understanding of common Scrum tools and techniques Course agenda Day 1 Day 2 History of Scrum Main differences between waterfall and agile approaches Using Scrum in a business-as-usual environment Using Scrum in a project environment Using Scrum together with Kanban and Kaizen approaches Introduction to the Scrum framework Scrum Process Model Sprint Planning Meeting, Daily Scrums, Sprint Reviews and Sprint Retrospectives Responsibilities of the Product Owner, the Development Team and the Scrum Master Using the Product Backlog and Sprint Backlogs Using Burn-Up and Burn-Down charts Using the Planning Poker estimating technique Definition of Done Scrum PSM-I exam Prerequisites None

9 Educational approach This training is based on both theory and practice Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation Practice test similar to the certification exam To benefit from the practical exercises, the number of training participants is limited Examination and Certification The official PSM-I exam can be taken at the end of the training course or at a later date. General information Access to our E-Classroom support environment Scrum PSM-I Exercises Booklet with more than 250 exam test questions Scrum PSM-I exam

10 Lean Six Sigma Green Belt Six Sigma is a business management strategy originally developed by Motorola, USA in Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimising variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization (e.g. "Black Belts" and "Green Belts") who are experts in these methods. Each Six Sigma project carried out within an organisation follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase). Lean was originally used to describe the Toyota Production System, and is an approach used to maximise customer value whilst minimising waste. In simple terms this is creating more value for customers with fewer resources. Who should attend? The Lean Six Sigma Green Belt certification is suitable for anyone looking to generate business improvements in areas such as: customer satisfaction, service delivery, cost control, process performance, & new product introduction. Lean Six Sigma is a process improvement methodology. Project and change management are ineffective without process management. The course is designed for all business professionals from a wide variety of manufacturing or service / transactional environments. You will be involved in the deployment of Business Improvement or Green Belt projects as part of your job role / function. The course covers both Lean and the Six Sigma methodology, meaning that activities focused around the speed and quality of business processes are addressed. Benefits You will gain your Lean Six Sigma Green Belt certification in only five days. You'll learn: An in-depth understanding of Six Sigma and Lean, and hands-on application of the Green Belt tool-kit applied to real-life problems in the industry Insights on how to establish meaningful business metrics that align process performance with financial performance A detailed view of Cycle Time Reduction, Process Variation and Risk Management An actionable plan for identifying, scoping and chartering process improvement projects and selecting the right people to execute those projects Improved personal abilities to support your organization by attaining Green Belt Certification, upon successful completion of this program.

11 What is a Green Belt? Is trained in a subset of the Six Sigma and LEAN methodology and tools Works on small scope business improvement projects, typically as part of their job role Promotes and apply a common set of behaviors and practices to drive acceptance of Lean and Sigma concepts in the organization Can be an effective team member on a Black Belt team Other accelerated training providers rely heavily on lecture and independent self-testing and study. Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning. Course content You will learn advanced Lean Six Sigma Practitioner skills, to lead and implement business process improvement projects. This course will help you to solve specific problems, develop and / or implement plans, and address specific opportunities. You will cover the following content: Enterprise Define Lean Fundamentals Six Sigma Fundamentals Six Sigma DMAIC Cycle (Define, Measure, Analyse, Improve, Control) Lean Six Sigma Principals Deploying Lean Six Sigma in the business Define the business problem / project Product families Develop customer-focused metrics Project Charter Stakeholder Mapping Team Change Adoption Measure Process mapping Managing by Metrics Root Cause Analysis and Y = f(x) Basic Statistics Measurement System Analysis Stability and Capability Data collection and sampling

12 Analyse Improve Control Prerequisites Seven basic quality tools (Ishikawa diagram, Pareto chart, Check sheet, Control chart, Flowchart, Histogram, Scatter diagram) Analyse time and work Equipment analysis Correlation and Regression Hypothesis testing Failure Mode Effect Analysis (FMEA) to quantify and prioritise risk within a process, product, or system and then track actions to mitigate that risk Logical (non-statistical) tools Creative Thinking Test selected solutions Initial control planning Implementation plan Critical to Quality (CTQ) Lean and Cycle Time Reduction Process Variation and Defect Management Control Charts (SPC) Deploying your solutions and closing your project You will have an interest in business process improvement as part of your job role. No relevant experience in this field or project management is necessary. Educational approach This training is based on both theory and practise Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation To benefit from the practical exercises, the number of training participants is limited Examination and Certification Lean Six Sigma Green Belt certification (in a exclusive frame) The course includes Intensive Hands-on Training Utilizing real-life examples, Comprehensive Study Materials Fully instructor-led program, Free re-exam

13 Lean Six Sigma Black Belt Six Sigma is a business management strategy originally developed by Motorola, USA in Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimising variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization (e.g. "Black Belts" and "Green Belts") who are experts in these methods. Each Six Sigma project carried out within an organisation follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase). Lean was originally used to describe the Toyota Production System, and is an approach used to maximise customer value whilst minimising waste. In simple terms this is creating more value for customers with fewer resources. What is Six Sigma Black Belt Aimed at the advanced practitioner, the Six Sigma Black Belt certification is suitable for anyone looking to generate business improvements in areas such as: customer satisfaction, service delivery, cost control, process performance, & new product introduction. Lean Six Sigma is a process improvement methodology. Project and change management are ineffective without process management. The course is designed for all business professionals from a wide variety of manufacturing or service / transactional environments. You will be involved in the deployment of Business Improvement or Green Belt projects as part of your job role / function. The course covers both Lean and Six Sigma methodology, meaning that activities focused around the speed and quality of business processes are addressed. The Lean Six Sigma Black Belt training lasts 5 days. Pre-requisite is that you have participated in our Lean Six Sigma Green Belt course before. Our course contains case studies and exercises - it is not just theory. Benefits On completion of this course you will be able to: Understand Six Sigma and Lean and have hands-on application of the Green Belt tool-kit applied to real-life problems. Establish meaningful business metrics that align process performance with financial performance. Have a detailed view of Cycle Time Reduction,Process Variation and Risk Management. Prepare an actionable plan for identifying, scoping and chartering process improvement projects and selecting the right people to execute those projects. Lead teams in managing and preventing defects in products, processes or services. Redesigning existing products, processes or services to achieve Six Sigma levels of performance over the life cycle. Understand how an enhanced value stream can illuminate areas of opportunity through the application of Lean principles to reduce cycle time. Apply a practical understanding of how to lead strategic change, manage a team and transfer Lean Six Sigma knowledge to develop robust breakthrough products, services and processes that perform flawlessly on launch.

14 Course content Prepare an actionable plan for supporting your organisation, and tools to build continuous improvement capability that deliver substantial and meaningful business results. On the Lean Six Sigma Black Belt certification course you will learn expert level Lean Six Sigma skills, to enable you to identify, lead and deliver business process improvement projects. You'll gain Black Belt level skills in these essential areas: Lean Principles Data Collection and Root Cause Analysis including Y=f(x) Six Sigma Principles including the Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) Cycle Lean and Cycle Time Reduction Value Stream Mapping Process Mapping and Managing by Metrics Seven Basic Quality Tools (Ishikawa diagram, Pareto chart, Check sheet, Control chart, Flowchart, Histogram, Scatter diagram) Project / Problem Definition Critical to Quality (CTQ) Stakeholder Mapping Logical (non-statistical) tools Failure Mode Effect Analysis (FMEA) Process Variation and Defect Management Black Belt Tool-kit application Change Management Quality Function Deployment (QFD) Design for Six Sigma (DFSS) Descriptive Statistics Black Belt Tool-kit Project Management Solution Thinking Effective Team working and Facilitation skills You'll also develop expert level skills in the following Lean Six Sigma Black Belt capability areas: Minitab and advanced statistics including data manipulation Distributions Central Limit Theorem Sampling Measurement System Analysis (MSA) Statistical Process Control (SPC) Hypothesis Testing Coaching practice

15 Analysis Of Variance (ANOVA) Hypothesis Testing II Surveys Multiple Linear Regression Advanced Design of Experiments (DOE) Change Adoption Logistic Regression Prerequisites You'll have at least one and a half years of project management experience, either directly as a Project Manager or as part of a team. You'll also have a basic understanding of Microsoft Office; such as Word, Excel, and PowerPoint. Previous exposure to process improvement or Lean Six Sigma philosophies is helpful, but not essential. You must have attended and passed a Lean Six Sigma Green Belt course previously, or are attending it as part of this course. Educational approach This training is based on both theory and practice Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation To benefit from the practical exercises, the number of training participants is limited Examination and Certification Lean Six Sigma Black Belt certificate in a exclusive frame The course includes Intensive Hands-on Training Comprehensive Study Materials, Program Courseware Fully instructor-led program Free re-exam

16 Polychor Agile PM Foundation This five-day training enables participants to learn about the best practices of Polychor Agile Project Management. The participant will learn the different components of a business-as-usual and a Polychor Agile Project Management environment so that the official Foundation exam can be taken at the end of the training. Polychor is a method for optimizing Business Value by holistically optimizing business processes, efficiency and group dynamics on all levels in the organization. Polychor sees to it that the entire enterprise or just elements of it accelerate the quest for knowledge and wisdom and thus gaining an advantage of its competitors It sees to it that that the enterprise uses its resources most efficiently, thus securing its ability to do more with less. It focuses on leadership and teambuilding because better performing teams deliver better products and thus more value for the enterprise. Who should attend? Project Board members, Project Managers and Development Teams who want to get a basic knowledge of Polychor Agile Project Management. Learning objectives To understand the basics of Polychor Agile Project Management To know the basic differences between a business-as-usual and a project environment To get a basic understanding how value can be optimized by holistically optimizing processes, efficiency and group dynamics To get a basic understanding of the Polychor Agile Project Management process model and knowledge areas To get a basic understanding of communication and leadership styles Course agenda Day 1 Introduction Polychor Agile Project Management The ten Polychor Principles Polychor Product Lifecycle Management Polychor Velocity Model Managing Business As Usual Polychor Levels Polychor Project Management Process Model Day 2 Polychor Knowledge Areas Value Management Organization Quality Plans Risk

17 Filing Structure Financial Reporting Day 3 Forecasting Procurement Progress Communications Leadership Human Resources Day 4 Practical exercises and simulations Day 5 Foundation Exam Prerequisites None Educational approach This training is based on both theory and practice. Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation Practice test similar to the certification exam To benefit from the practical exercises, the number of training participants is limited Examination and Certification 1 Hour open-book Foundation exam (you can refer to the Polychor book during your exam) 75 multiple choice questions Must get minimum of 50% correct answers to pass the exam Can be taken online from the comfort of your office or home General information Polychor Agile Project Management Book (PDF) Access to our E-Learning Polychor Agile Project Management Foundation Classroom Support Environment Polychor Foundation exam

18 Polychor Agile PM Practitioner This five-day training enables participants who have participated in the Polychor Agile Project Management Foundation course to map this knowledge to other known project management and Agile methods and frameworks like PRINCE2, PMP, AgilePM and Scrum. The participant will learn the basics of these methods and frameworks and how to apply them to the Polychor Agile Project Management methodology. Polychor is the glue or platform to link them all together. Who should attend? Project Board members, Project Managers and Development Teams who want to know how PRINCE2, PMP, AgilePM and Scrum can be used in a Polychor Agile Project Management environment. Learning objectives To understand the basics of PRINCE2, PMP, AgilePM and Scrum To understand how PRINCE2, PMP, AgilePM and Scrum can be used together in one environment driven by Polychor Agile Project Management Course agenda Day 1 Day 2 Day 3 Day 4 Day 5 Introduction PRINCE2 PRINCE2 process model, themes and management products Mapping PRINCE2 to Polychor Agile Project Management Introduction Scrum Scrum organization, process model and artifacts Using Scrum in a PRINCE2 environment Using Scrum and PRINCE2 together in a Polychor Agile Project Management environment Introduction AgilePM AgilePM organization, process model and products Using Scrum and PRINCE2 in an AgilePM environment Using Scrum, PRINCE2 and AgilePM together in a Polychor Agile Project Management environment Introduction PMP PMP organization, process model and products Using Scrum and PMP together in a Polychor Agile Project Management environment Practitioner exam

19 Prerequisites Must have past the Polychor Agile Project Management Foundation exam Educational approach This training is based on both theory and practice Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation Practice test similar to the certification exam To benefit from the practical exercises, the number of training participants is limited Examination and Certification 3 Hour open-book Practitioner exam 150 multiple choice questions Must get minimum of 50% correct answers to pass the exam Can be taken online from the comfort of your office or home General information Polychor Agile Project Management Book (PDF) Access to our E-Learning Polychor Agile Project Management Foundation Classroom Support Environment Access to our E-Learning PRINCE2 Classroom Support Environment Access to our E-Learning AgilePM Classroom Support Environment Access to our E-Learning Scrum Classroom Support Environment Access to our E-Learning PMP Classroom Support Environment Polychor Practitioner exam

20 PMP In this training we teach you the basics of the PMP project management method. Who should attend? Anyone who is involved in managing or supporting a project using PMP. Learning objectives You are familiar with the course and contents of the PMP method. You understand the Project Management Institute (PMI) philosophy. You recognize the different types of questions and gain practice in answering the questions. You develop an individual strategy for exam preparation. Content Course manual with set of slides Sample questions for each area of knowledge Project Management Body of Knowledge (PMBOK Guide) Minimum requirements None Educational approach This training is based on both theory and practice Sessions of lectures illustrated with examples based on real cases Review exercises to assist the exam preparation Practice test similar to the certification exam To benefit from the practical exercises, the number of training participants is limited

21 Skills voor Business Consultants Module 1: ENGAGE with your STAKEHOLDERS Consultancy attitude Results-Thinking skills (o.a. Project Intake, Project Order) Stakeholder Management (o.a. Leadership, People Skills, Verbal- & Non-verbal Communication Module 2: GATHER & ANALYZE INFORMATION Requirements elicitation Dilts Analysis Model Root Cause Analysis Prioritization Idea Generation Module 3: PRESENT FINDINGS & RECOMMENDATIONS Presentation Skills The Pyramid Principle Overcoming Objections Finding Synergetic Solutions Module4: PLAN & IMPLEMENT RECOMMENDATIONS Project Management Methodologies (Prince2, PMP, Agile) Organizational Change Management Stakeholder Influence Team Building Process-Thinking Skills Motivational Skills Political & Cultural Awareness Trust Building Conflict Management Coaching Leadership Quality Management Module 5: EVALUATE RESULTS & EVOLVE ENGAGEMENT Giving and Receiving Feedback Lessons Learned Continuous Improvement Celebrate Next Steps