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1 information 2016 / start 2017 (English/Dutch) 1

2 General information Booking : Please use the DHTC facsimile confirmation form. After receipt, the booking will be confirmed by our booking office. Under certain conditions alternative course dates can be scheduled in consultation with the booking office. : In consultation with the booking office courses can be scheduled. Tailor-made : Special courses can be developed. Cancellation : Only written cancellations can be accepted (General Terms and Conditions DHTC bv). In case of a cancellation of an individual course participant: Cancellation more than 14 days prior to the commencement date of the training/course: DHTC will not charge any costs; Cancellation more than two working days, but less than 14 days prior to the commencement date of the training/course: the customer will pay 50% of the training/course fee; Cancellation less than two working days prior to the commencement date of the course or NO SHOW: the customer will pay the entire price of the training/course. In case of a cancellation of a group of course participants (6 persons or more): Cancellation more than 14 days prior to the commencement of the training/ course: DHTC will not charge any costs; Cancellation less than 14 days prior to the commencement date of the training/course or NO SHOW: the customer will pay the entire price of the training/course. Made expenses for external exams will be charged to client. Substitute delegates will be accepted. Where to report Starting time More information :The exact starting location is mentioned in the order confirmation. : Most courses start at hours and some at hours. Deviating starting times will be mentioned in the order confirmation. Delegates are expected to be present 15 minutes before the start of the course. : DHTC P.O. Box AC Den Helder The Netherlands Tel. : + 31 (0) Fax : + 31 (0) info@dhtc.nl internet: 2

3 Algemene informatie Boekingen : Gelieve gebruik te maken van het bijgevoegd DHTC inschrijfformulier. Na ontvangst wordt de boeking bevestigd door ons boekingskantoor. Eventueel kunnen, in overleg met het boekingskantoor, andere dan de vermelde trainingsdata vastgesteld worden. : In overleg met het boekingskantoor kunnen data voor trainingen worden vastgesteld. Maatwerk : Speciale trainingen kunnen op verzoek worden ontwikkeld. Annuleren : Cursusannuleringen dienen uitsluitend schriftelijk te geschieden (Algemene Voorwaarden DHTC bv). Annulering van een individuele cursist: annulering meer dan 14 dagen voor aanvang van de cursus: 0% van de cursuskosten worden bij opdrachtgever in rekening gebracht; annulering meer dan 2 werkdagen, maar minder dan 14 dagen voor de aanvang van de cursus: 50% van de cursuskosten worden bij opdrachtgever in rekening gebracht; annulering minder dan 2 werkdagen voorafgaand aan de start van de cursus of NO SHOW: 100% van de cursuskosten worden bij opdrachtgever in rekening gebracht; Annulering van een groep (6 personen of meer): annulering meer dan 14 dagen voor aanvang van de cursus: 0% van de cursuskosten worden bij opdrachtgever in rekening gebracht; annulering minder dan 14 dagen voor aanvang van de cursus of NO SHOW: 100% van de cursuskosten worden bij opdrachtgever in rekening gebracht. Reeds gemaakte kosten voor boekingen van externe examens worden aan opdrachtgever(s) doorbelast. Plaatsvervangers worden geaccepteerd. Locatie : De startlocatie van de cursus staat vermeld op de orderbevestiging. Aanvangstijden Meer informatie : Het merendeel van de trainingen start om uur en enkele om uur. De deelnemer wordt verzocht 15 minuten voor aanvang van de training aanwezig te zijn. : DHTC Postbus AC Den Helder Tel. : + 31 (0) Fax : + 31 (0) info@dhtc.nl internet: 3

4 DHTC, a registered FPAL member. Since the 15th of May 2011 DHTC has officially registered in the FPAL-system. The registration number is First Point Assessment is a purchase database for the oil and gas industry in the United Kingdom, Ireland and the Netherlands. FPAL works to select suppliers on behalf of its purchasing members in the oil & gas industry. DHTC expects with this FPAL registration to get a better link to on- and offshore oil and gas companies. DHTC geregistreerd in FPAL Sinds 15 mei 2011 is DHTC officieel geregistreerd in het FPAL systeem onder nummer First Point Assessment is een inkoop database voor de olie & gasindustrie in het Verenigd Koninkrijk, Ierland en Nederland. FPAL wordt door opdrachtgevers in de olie en gasindustrie toegepast voor het selecteren van leveranciers. DHTC verwacht met de FPAL registratie een nog betere aansluiting te krijgen met on- & offshore olie en gasbedrijven. 4

5 Profile DHTC is an international provider of a wide variety of safety courses for the offshore oil & gas industry, shipping industry, offshore wind industry and related companies. DHTC also organises various courses for the assistance services of companies, (governmental) organisations and Dutch regional and municipal fire brigades. DHTC s training facilities include an indoor swimming pool (600m 3 ) equipped with a heli-dunker, a training platform in the seaport of Den Helder, operating a variety of survival crafts and rescue boats, a large, fully enclosed fire exercise hall with multiple realistic training units, a special building for realistic training for fire brigades and a total of 8 modern equipped classrooms. These training facilities are located close to the harbour and Den Helder s major roads. Den Helder Airport is right around the corner. DHTC is only an hour s drive from Schiphol Amsterdam Airport and Heerenveen (no traffic jams). DHTC courses fully comply with the training standards of: NOGEPA IMO STCW 10 SOLAS NSI / ILT NIBHV IFV Netherlands Oil and Gas Exploration and Production Association. OPITO & NSOC-D accepted Basic Safety s. International Maritime Organization Standards of Training Certification and Watch keeping Safety of Life at Sea Netherlands Shipping Inspectorate Netherlands Institute Emergency Response Netherlands fire brigade examination board 5

6 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B April May * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 6

7 Shipping Industry s 2016 April May Basic Training Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB April May Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 7

8 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B May June * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 8

9 Shipping Industry s 2016 May June Basic Training Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB May June Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 9

10 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B June July * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 10

11 Shipping Industry s 2016 June July Basic Training Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB June July Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 11

12 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B August September * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 12

13 Shipping Industry s 2016 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB August September August September Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 13

14 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B September October * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 14

15 Shipping Industry s 2016 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB September October September October Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 15

16 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B October November * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 16

17 Shipping Industry s 2016 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB October November October November Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 17

18 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B November December * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 18

19 Shipping Industry s 2016 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB November December November December Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 19

20 Offshore Industry s 2016 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B December * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 20

21 Shipping Industry s 2016 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB December Remaining courses 2016 December Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 21

22 Offshore Industry s 2017 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B January February * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 22

23 Shipping Industry s 2017 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB January February January February Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 23

24 Offshore Industry s 2017 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B February March * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 24

25 Shipping Industry s 2017 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB February March February March Remaining courses Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 25

26 Offshore Industry s 2017 Offshore Wind Energy Basic Safety Limited Offshore Safety Introduction and Emergency Response Training Offshore Safety Introduction & Emergency Response Basic* Offshore Safety Introduction & Emergency Response Refresher* Compressed Air Emergency Breathing System Training, in addition to 0.5A HUET Airpocket HUET Module Blusinstructie Helicopter Landing Officer Basic Helicopter Landing Officer Refresher Helicopter Deck Assistant Basic / Refresher Gas Measurement Banksman Offshore First Aid Offshore Basic First Aid Offshore Refresher M.O.B. Boats Basic M.O.B. Boats Refresher Member Fire-Fighting and Rescue Team Offshore Basic Member Fire-Fighting and Rescue Team Offshore Refresher Coxswain Conventional Boat Basic Coxswain Conventional Boat Refresher Coxswain Free Fall Life Boat Basic Coxswain Free Fall Life Boat Refresher M.O.B. Boats Basic + Coxswain Conv. / FF Life Boat Basic Leader Fire-Fighting & Rescue Team Offshore Basic Leader Fire-Fighting & Rescue Team Offshore Refresher Member + Leader Fire-Fighting & Rescue Team Offshore Refresher Helicopter Fire Fighting Basic Helicopter Fire Fighting Refresher Calamity Control / Beheersing Calamiteiten Combination FRT member / HLO Basic * Combination FRT member / HLO Refr. Scenario Based s Scenario Based s OWEBS A 0.5 B 0.5 C A 1.1 B 1.3 A/B A/B 2.2 A 2.2 B 2.3 A 2.3 B 2.6 A 2.6 B 2.7 C-A 2.7 C-B 2.7 F-A 2.7 F-B 2.3 A A 2.8 A 2.8 B 2.6 B B 2.9 A 2.9 B A A 2.6 B B March * Combined with 0.5 C, accepted by OPITO Various course combinations available, see price list * Including 2 evening sessions 26

27 Shipping Industry s 2017 Basic Training Basic Training Fishery Basic Training Refresher Fast Rescue Boats Fast Rescue Boats Refresher Proficiency in Fast Rescue Boats Proficiency in Fast Rescue Boats Refresher Advanced Fire Fighting for Seafarers Advanced Fire Fighting for Seafarers Refresher Combi s Refresher BT / AFF BT / PSCRB BT / AFF / PSCRB BT / AFF / PSCRB / FRB March Remaining courses 2017 March Basishulpverlening BHV Basis BHV Herhaling BHV Adembescherming Basis / Herhaling BHV Ploegleider Basis / Herhaling BHV Petrochemie VCA VCA Basis VCA VOL VCA Examentraining Brandweer trainingen Realistisch oefenen Examen manschappen A Examen bevelvoerder Overige Cursussen EHBO Oranje Kruis Basis / Herhaling AED Bediener Basis / Herhaling Gasmeten Helikopter Landing Officer Basis/Herhaling Kleine blusmiddelen Koninklijke Marine Opstapperscursus Koninklijke Marine Helikopter Brandbestrijding 27

28 Pricelist Offshore Oil & Gas industry 2016 title type duration validity price pp code days years Euro Limited Offshore Safety Introduction and Emergency basic ,- 0.4 Response Training Offshore Safety Introduction and Emergency Response Training basic refresher ,- 875,- 0.5A 0.5B Compressed Air Emergency Breathing System (CA-EBS) basic ¼ 90,- 0.5C Training Supplement Total Access S-Cape Evacuation System basic ½ 4 135,- Helicopter Underwater Escape Training basic ,- Fire-Fighting Instruction / Blusinstructie basic ½ 4 145,- 0.6 basic ½ 4 90,- Helicopter Landing Officer basic refresher ,- 325,- 1.1A 1.1B Helicopter Deck Assistant basic refresher 1½ ,- 275,- 1.3A 1.3B Gas Measurement / Gasmeten basic ,- 1.4 Banksman Offshore (i.s.m. SOMA) basic refresher ,- 561,- 1.9A 1.9B Offshore First Aid basic refresher ,- 565,- 2.2A 2.2B Coxswain Man Overboard Boat basic refresher 2½ ,- 555,- 2.3A 2.3B Member Fire-Fighting and Rescue Team Offshore basic refresher ,- 685,- 2.6A 2.6B Coxswain Conventional Lifeboat and Capsules basic refresher ,- 345,- 2.7A C 2.7B C Coxswain Free-Fall Lifeboat basic refresher ,- 505,- 2.7A F 2.7B F Leader Fire-Fighting and Rescue Team Offshore basic refresher ,- 760,- 2.8A 2.8B Helicopter Fire-Fighting basic refresher 1 ½ ,- 230,- 2.9A 2.9B Calamity Control / Beheersing Calamiteiten basic title combined courses Helicopter Landing Officer & Member Fire-Fighting and Rescue Team Offshore basic refresher 5* ,- 895,- 1.1A & 2.6A 1.1B & 2.6B Coxswain Man Overboard Boat & Coxswain Conventional Lifeboat and Capsules basic refresher ,- 790,- 2.3A & 2.7A C 2.3B & 2.7B C Coxswain Man Overboard Boat & Coxswain Free-Fall Lifeboat basic refresher ,- 830,- 2.3A & 2.7A F 2.3B & 2.7B F Coxswain Man Overboard Boat Coxswain Conventional & Free-Fall Lifeboat basic refresher 4 2½ , ,- 2.3A & 2.7A C+F 2.3B & 2.7B C+F Coxswain Conventional & Free-Fall Lifeboat basic refresher 3 1½ ,- 600,- 2.7A C+F 2.7B C+F Member / Leader Fire-Fighting and Rescue Team Offshore refresher ,- 2.6B & 2.8B Scenario Based s refresher - - *) Including 2 evening sessions 28

29 Pricelist STCW Shipping Industry 2016 title STCW 10 type duration days validity years price pp Euro code Basic Safety Training basic refresher ,- 625,- Basic Safety Training Fishery basic ,- basic ,- Fast Rescue Boats refresher ,- Additional full launching Free Fall Life Boat 100,- A-VI/1 A-VI/2-1 Proficiency in Fast Rescue Boats Training in Advanced Fire-Fighting basic refresher basic refresher ,- 555, ,- 825,- A-VI/2-2 A-VI/3 title combined STCW 10 refresher courses Basic Safety Training & Training in Advanced Fire-Fighting Basic Safety Training, Proficiency in Survival Craft and Rescue Boats other than Fast Rescue Boats Basic Safety Training, Proficiency in Survival Craft and Rescue Boats other than Fast Rescue Boats & Training in Advanced Fire-Fighting Basic Safety Training, Proficiency in Survival Craft and Rescue Boats other than Fast Rescue Boats, Proficiency in Fast Rescue Boats & Training in Advanced Fire-Fighting refresher ,- A-VI /1 A-VI /3 refresher ,- A-VI /1 A-VI/2-1 refresher ,- A-VI/ 1 A-VI/2-1 A-VI/ 3 refresher ,- A-VI/ 1 A-VI/2-1 A-VI/2-2 A-VI/ 3 ) Only in combination with Fast Rescue Boats. Pricelist Offshore Wind Safety s 2016 title type duration days validity years price p.p. Euro Offshore Wind Energy Basic Safety basic ,- OWEBS refresher ,- Supplement Offshore Wind Survival & Transfer basic ,- SOWST Helicopter Underwater Escape Training basic ,- De genoemde prijzen zijn excl. BTW, incl. koffie, thee en lunch (½ daagse cursussen geen lunch), lesboeken en lesmateriaal, examen en bij voldoende resultaat een certificaat. Bij NOGEPA cursussen wordt de NOGEPA Certificate Fee in rekening gebracht. Prijzen zijn geldig vanaf 1 januari De Algemene Voorwaarden DHTC bv zijn van toepassing. All mentioned prices are excluding V.A.T. and including lunch (except ½ day courses), study books and course materials, exams and if passed, certificate and stamp in PSL or Seaman book. For all NOGEPA certified courses additional NOGEPA Certificate Fee will be charged. Prices are valid as from January 1, DHTC BV General Conditions are applicable. 29

30 Prijslijst overige cursussen 2016 Naam training / cursus Type duur geldigheid prijs p.p. dagen jaren EURO BHV basis ,- herhaling ,- BHV module: Eerste Hulp basis ,- herhaling ½ 1 165,- BHV module: Brand, Communicatie, Ontruiming basis ,- herhaling ½ 1 155,- BHV Ploegleider Basis ,- Herhaling ,- BHV Adembescherming basis 2½ 1 op verzoek herhaling 1 1 op verzoek BHV Petrochemie basis 5 1 op verzoek herhaling 2 1 op verzoek Kleine blusmiddelen basis ½ 4 145,- Gasmeten (NOGEPA 1.4 certificering)* basis ,- VCA Basisveiligheid basis ,- VCA Voor Operationeel Leidinggevenden basis 2½ ,- Opslag voorleesexamen 26,- VCA examentraining ½ op verzoek Eerste Hulp Oranje Kruis basis ,- herhaling ,- AED & Reanimatie basis ½ 1 180,- Helicopter Landing Officer (platform / terrein) basis ,- Helikopter Brandbestrijding basis ,- Helicopter Landing Officer & Helikopter Brandbestrijding herhaling ,- *) de cursusprijs is excl. NOGEPA Fee De genoemde prijzen zijn excl. BTW, incl. koffie, thee en lunch (½ daagse cursussen geen lunch), lesboeken en lesmateriaal, examen en bij voldoende resultaat een certificaat. Prijzen zijn geldig vanaf 1 januari De Algemene Voorwaarden DHTC bv zijn van toepassing. 30

31 Locations DHTC 1 DHTC Head office Unit Fire Fighting & First Aid Zeilmakersweg PE Den Helder The Netherlands Phone: +31(0) Fax: +31 (0) info@dhtc.nl Internet: DHTC 8 Veerboot Texel 2 3 The trainer in safety N250 DHTC Unit Marine & Aviation Paleiskade AP Den Helder The Netherlands Phone: +31(0) Den Helder Airport N250 1 DHTC Training Platform in the seaport of Den Helder Ind.Terr. Kooypunt Alkmaar Den Oever N 99 3 The trainer in safety N9 Ben

32 General Terms and Conditions DHTC bv Article 1 APPLICABILITY 1. D.H.T.C. - Den Helder Training Centre B.V., hereinafter called DHTC, established and situated in Den Helder, is a Dutch private limited company, registered at the Chamber of Commerce in Alkmaar under registration number All offers by and all assignments to DHTC to provide services to the customer and all related agreements are subject to these general terms and conditions. 3. The customer can only appeal to own stipulations and/or conditions deviating from these conditions if and insofar as those conditions or stipulations have been explicitly accepted in writing by DHTC. Article 2 NATURE OF THE SERVICES TO BE EXECUTED Included in the activities as indicated in the second part of article 1 are in any case - but not limited to this - the provision of training, the supply to the customer of reports regarding the training and submitting advises in the field of business operation, all in the widest sense of the word. Article 3 OFFERS, FORMALIZATION OF CONTRACT AND CHANGES HEREIN 1. All offers and proposals by DHTC are without any obligation. DHTC has the right to revoke an offer at al times. DHTC is only bound to an offer made once (i) the customer has signed the offer, and (ii) DHTC has received signed offer from the customer; or once DHTC has commenced performance of the agreement. Assignments and the acceptance of offers by the customer cannot be revoked by customer. 2. Prices mentioned in an offer are exclusive of VAT or similar taxes and levies, as well as costs to be incurred within the scope of the performance of the agreement (for example, shipping and administrative charges), insofar as not evidenced otherwise by the offer. 3. DHTC reserves the right to charge for preparations time if she deems this necessary for a proper execution of certain orders. 4. The customer will be informed regarding the preparation time deemed necessary. Article 4 PERFORMANCE OF THE AGREEMENT 1. DHTC will perform the agreement according to its best insights and ability. DHTC is entitled to perform the work as it deems appropriate, DHTC may engage third parties for the performance of the work and DHTC may perform the work in parts. 2. The customer must ensure that all information (i) of which DHTC indicates to the customer that such is necessary for the performance of the agreement or (ii) of which reasonably understand that such is necessary for the performance of the agreement, shall by supplied by the customer to DHTC without undue delay. If the customer does not comply with the aforementioned obligation or fails to do so without undue delay, DHTC will be entitled to suspend performance of the agreement and/or charge the customer the ensuing additional costs according to customary rates. 3. The customer guarantees the accuracy and completeness of the information it has provided tot DHTC. If the customer does not comply with the aforementioned obligation, it shall be liable for the ensuing damage, unless the inaccuracy or incompleteness was obvious and evident to DHTC. 4. If it is agreed between the parties that the agreement will be performed in stages, DHTC is entitled to suspend parts that belong to a subsequent stage until the customer has approved the previous stage in writing. 5. If DHTC, or third parties it engages, performs work at the customer s site or a site designated by the customer, the customer will provide the facilities reasonably required by those employees free of charge. 6. The customer ensures that those using DHTC s services have the required health statements and/or inspection certificates for such services. In the absence of such health statements and/or inspection certificates DHTC will be entitled to withhold the services from those involved. Acquiring services from DHTC without the necessary health statements or inspection certificates is at all times for the risk of the customer. Article 5 TERM OF THE AGREEMENT, PERFORMANCE TERM 1. The agreement is entered into for an indefinite period of time, unless agreed otherwise by the parties in writing. 2. If DHTC has agreed with the customer upon a certain end date or term for the performance of the services, and in the event such end date cannot be met due to circumstances which can be attributed to DHTC, the customer is entitled to give DHTC a reasonable period of no less than 20 business days within which the services should be finalized by DHTC. Subsequent to such reasonable period, the customer is entitled to terminate the agreement on the part that has not been performed. Exceeding the reasonable period agreed upon or given by the customer for the performance of the services will not entitle the customer to non-performance of any of its obligation ensuing from the agreement or to any damages or compensation or alternative damages or compensation. Article 6 INVOICED AMOUNTS FOR FEES AND COSTS 1. The fee of DHTC is determined according to the current price list, a daily rate or part thereof or as a fixed fee, either in connection with a specific order, or per calendar year. In case no fixed fee has been agreed regarding a specific order, or calendar year, the fee is determined based on the daily rate or part thereof. 2. The invoice is specified in such a way that the customer has sufficient insight into the components, which together form the invoiced amount. 3. At the request of DHTC an advance payment can be demanded before the commencement or during the execution of the order. The advance payment is consolidated in the final statement of expenses. 4. DHTC can increase its prices for the services to be performed under the agreement, if DHTC s costs related thereto increases as a result of (government) measures, social security levies and/or statutory rules and regulations, applicable to DHTC. 32 Page 1 of 3 D 13 January 2016 Rev. 01

33 Article 7 PAYMENT 1. Payment should be effected in Euros and within 30 days after the invoice date and in the manner as designated by DHTC in the invoice, without any discount or set off. Objections to the amount charged do not suspend the obligation to pay. DHTC can at any time demand full or partial advance payment and/or otherwise require security for payment for the services performed or to be performed under the agreement. 2. If the above term of payment is exceeded by customer, the customer will automatically be in default of the agreement. Once the customer is in default of any payment, all other claims DHTC has on the customer will immediately be due and payable, and default will occur immediately, without notice, with regard to those claims as well. As from the day on which the customer is in default, it shall owe DHTC the statutory trade interest, all without prejudice to all other rights accruing to DHTC. 3. In the event of liquidation, insolvency, attachment or suspension of payments on the part of the customer, all DHTC s claims on the customer are immediately exigible. 4. All judicial or extrajudicial costs incurred by DHTC as a result of the customer s default shall be paid by the customer. Article 8 INVESTIGATION AND RECOVERIES 1. The customer must report complaints regarding defects and shortcomings in the services provided under the agreement to DHTC in writing within 5 business days after discovery of such defects/shortcomings, but no later than 10 business days after the service was provided. The notice of default must state the details of the defects/shortcomings default as accurately as possible, so that DHTC can respond adequately. 2. If a complaint is valid, DHTC shall perform the services in the correct manner, unless performing the services is no longer useful to the customer and the customer can demonstrate in writing that this is the case, in which case DHTC will credit the services in question. Article 9 CANCELLATION OF TRAINING/COURSE AND TERMINATION The following cancellation conditions apply to training/course(s) confirmed by DHTC (verbally and/or) in writing: 1. Cancellation of the confirmed training/course reservation or training/course participation can only be effected by letter or sent to DHTC s booking office. 2. In case of a cancellation of an individual training/course participant: Cancellation more than 14 days prior to the commencement date of the training/course: DHTC will not charge any costs; Cancellation more than two working days, but less than 14 days prior to the commencement date of the training/course: the customer will pay 50% of the training/course fee; Cancellation less than two working days prior to the commencement date of the course or NO SHOW: the customer will pay the entire price of the training/course. In case of a cancellation of a group of training/course participants (6 persons or more): Cancellation more than 14 days prior to the commencement of the training/ course: DHTC will not charge any costs; Cancellation less than 14 days prior to the commencement date of the training/course or NO SHOW: the customer will pay the entire price of the training/course. 3. Any examination fees related to the training/course will be charged on to the customer in full. 4. Any amounts paid in advance by the customer with respect to the cancelled training/course will be refunded, less the above costs for cancellation. 5. DHTC is entitled to cancel standard training/courses with open registration not later than 14 days prior to the commencement date, if the number of registrations received for the training/course in question is lower than the established minimum. If the customer has registered for a standard training/course which is cancelled, DHTC will inform the customer of any alternative dates for the standard training/course concerned. 6. In case of termination of a contract which in the view of DHTC were necessary for a proper execution of the order and which have already been made, are charged to the customer. 7. If customer does not, not in time or insufficiently, meet any obligation described in these general conditions or arising in some other way from the agreement, he is in default without a judicial liability being required. If the customer gets into bankruptcy applies for a moratorium or ends business, in which case DHTC has the right to terminate the order without observing the period of notice. The customer is liable for all damage suffered by DHTC as a result from the termination of the order. 8. The parties can terminate an agreement related to the services other than offering a training, in writing, with due observance of a notice period of at least two months. 9. If an agreement is terminated prematurely by DHTC, DHTC will be responsible, in consultation with and at the expense of the customer, for transferring services yet to be performed to third parties, unless there are facts and circumstances upon which the termination is based that can be attributed to the customer. In the latter instance, DHTC is not obliged to organise the transfer of the services. Article 10 LIEN DHTC has the right to postpone delivery of items she has in possession in connection with any order till her claims or any order(s) are met. 33 Page 2 of 3 D 13 January 2016 Rev. 01

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