SAP NetWeaverProcess Orchestration. Case: Flexible workforce

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1 SAP NetWeaverProcess Orchestration Case: Flexible workforce

2 Introduction Case approach BPM Methodology Architecture Demo Scenario (Live) demo Agenda Implementation details Outlook and future direction

3 Introduction BPM Methodology Business Process Management (BPM) is a management discipline that requires organizations to shift to processcentric thinking, and to reduce their reliance on traditional territorial and functional structures. BPM requires and enables organizations to manage the complete revision cycles of their processes, from process design to monitoring and optimization, and to change them more frequently to adjust to changing circumstances. The development of BPM technologies is enabling business managers to abstract process flows and rules from the underlying applications and infrastructure, and to change them directly. BPM is neither a technology nor an updated version of BPR. It is an IT-enabled management discipline. It represents a fundamental change in how business manage and run their processes Source: Gartner

BPM requires and enables organizations to manage the complete revision cycles of their processes, from process design to monitoring and optimization, and to change them more frequently to adjust to

4 Introduction RelatieBPM & Architectuur Source: Mark von Rosing

5 Introduction Callibration The goal of the calibration phase is to clarify project goals and to select the processes to be analyzed in detail on those project goals A systematically conducted calibration phase helps the customer to economize on time and money by concentrating on the most promising processes A carefully conducted calibration phase can be one of the main reasons for customer satisfaction as project results are reached with low effort

customer to economize on time and money by concentrating on the most promising processes A carefully conducted

6 Introduction Callibration typical structure

7 Introduction As-Is analysis The goal of the As Is Analysis is to understand business reality, to understand weaknesses and develop first solution ideas The description of business reality/mapping of business processes is not a goal in itself. Apart from process and landscape documentation projects customers don t want to pay for the description of As Is processes but for the description and documentation of optimal To Be processes To understand Business reality is a precondition for later process optimization. The customer has to be convinced that he has to invest in an As Is Analysis but based on a carefully conducted calibration

Apart from process and landscape documentation projects customers don t want to pay for the description of As Is processes but for the description and

8 Introduction As-Is typical structure

9 Introduction As-Is case result Start PI F 1. TL vult aanvraaggedeelte PIF in en stuurt deze door naar Inhuur UZK 2. Ontvangst PIF Inhuur UZK 1. Ingevuld aanvraa g- gedeelte PIF 3. Aanvraag wordt uitgezet bij MP, dmv aanvraag gedeelte PIF 5. Door MP worden kandidaten voorgesteld bij Inhuur UZK 6. Inhuur UZK archiveert aanbiedingen en stuurt deze aan TL 4. Inhuur UZK maakt ww aan in SRM en verzoekt TL goed te keuren 4.Winkel wa-gen zonder bedrag 5. met aanbiedingen 6. met aanbiedingen

Door MP worden kandidaten voorgesteld bij Inhuur UZK 6. Inhuur UZK archiveert aanbiedingen en stuurt deze aan TL 4.

10 Introduction Business Process As-Is case result Core Prozess (from (Business) Process Number Repair process Date Responsible Process Identifier Author/Contributor Process Steps in the Business Process Input Process Step in the Subprocess Output Involved Roles (also other departments or Systems Serial Number Process Step No. Sales Rep Manager Inkoopmedewerker Uitzendbureau Personeelsadministratie Hotline Clerk Technician Maintenance Clerk Handmatig Word document Spreadsheet 1 Kandidaatprofiel en opdrachtomschrijving Invullen aanvraag tijdelijke inhuur Kandidaatprofiel en opdrachtomschrijving X X X 2 Kandidaatprofiel en opdrachtomschrijving Beoordelen en aanvullen aanvraag Complete aanvraag X X 3 Complete aanvraag Aanmaken kale aanvraag tot bestelling Kale aanvraag tot bestelling X X 4 Complete aanvraag Aanvragen uitzetten bij uitzendbureau Kandidaat uitvraging X X 5 Kale aanvraag tot bestelling Goedkeuring aanvraag tot bestelling Goedgekeurde bestelling X 5 Kandidaat uitvraging Voorstellen kandidaten Lijst met kandidaten X X 6 Lijst met kandidaten Beoordelen voorgestelde kandidaten Geselecteerde kandidaten X 7 Geselecteerde kandidaten Inplannen intakegesprekken Geplande gesprekken X X 8 Geplande gesprekken Voeren intake gesprekken Gevoerde intake gesprekken X X X X 9 Gevoerde intake gesprekken Terugkoppelen resultaten intake gesprekken Lijst met geschikte kandidaten X X 10 Lijst met geschikte kandidaten Verzoek tot inhuur kandidaten Verstuurd inhuur verzoek X X 11 Inhuur verzoek Verwerken en bevestigen ingehuurde kandidaten 12 met Nadere Overeenkomst & bijlagen 13 met Nadere Overeenkomst & bijlagen 14 met Nadere Overeenkomst & bijlagen met Nadere Overeenkomst & bijlagen Archiveren Nadere Overeenkomst & bljlagen Gearchiveerde Nadere Overeenkomst X X Opnemen in inhuuroverzicht Bijgewerkt inhuuroverzicht X X X Invullen instroomformulier en versturen naar Ingevuld instroomformulier X X manager 15 Ingevuld instroomformulier Goedkeuren/aanvullen instroomformulier Ingevuld instroomformulier X X X X 16 Ingevuld instroomformulier Verwerken HR stamdata externe medewerker 17 met Nadere Overeenkomst & Aanvullen aanvraag tot bestelling en bijlagen omzetten tot inkooporder Opgevoerde medewerker in HR administratie X X Inkooporder X X

Sales Rep Manager Inkoopmedewerker Uitzendbureau Personeelsadministratie Hotline Clerk Technician Maintenance Clerk Handmatig Word document Spreadsheet 1 Kandidaatprofiel en opdrachtomschrijving

11 Introduction As-Is case result

12 Introduction To-Be analysis The goal of the To Be process design is to define and document optimal To Be processes. All identified weaknesses with high priority should be eliminated The documentation of optimal To Be processes should include process flows, the underlying organizational structure and optimal system support (after the implementation phase). Additionally job descriptions, process standards, and the calculation of the optimization potential could be part of the documentation The implementation of documented To Be processes should be planned A controlling of implementation success must be possible.

underlying organizational structure and optimal system support (after the implementation phase).

13 Introduction To-Be typical structure

14 Introduction To-Be results Value Realization Update Business Case based on Final Business Blueprint Reduce SG&A Reduce COGS Reduce Working Capital Increase Revenue Growth

15 Introduction ASAP 8

Queuei ng Transformati on Routin g SAP BPM SAP PI SAP PROCESS ORCHERATION COMPOSITI ON SAP BW / BO

16 TRACKIN G & TRACING TASK- MANAGEM ENT MOBILE DEVICE HTML5 / JQUERY MOBILE BI DATA SOURCE PROCESS MANAGER BPM REST API TASK MANAGER COLLABORA SAP STREAMWORK TION ORCHESTRA TION INTEGRATI ON PATTERNS Queuei ng Transformati on Routin g SAP BPM SAP PI SAP PROCESS ORCHERATION COMPOSITI ON SAP BW / BO PROCESS INTELLIGEN CE BUSINESS Staffing agency X SERVICE Staffing agency X BUSINESS SERVICE SOCIAL API s

17 Introduction Process orchestration Een blik onder de motorkap

18 Demo Case Flexible workforce Inhuur(vaste/tijdelijke) medewerkers

19 Demo Demo scenario Inhuur(vaste/tijdelijke) medewerkers Manager dient resource aanvraag in Inkoop verrijkt aanvraag Aanvraag wordt naar recruitement agency verstuurd Recruitment agency bied kandidaten aan Manager beoordeeld aangeboden kandidaten

Aanvraag wordt naar recruitement agency verstuurd Recruitment

20 Demo Demo scenario

21 Demo Android app screenshots

22 Demo Future outlook Source:

23 Demo Future outlook Source:

24 Demo Future outlook Source:

25 Demo Future outlook Source:

26 Demo Future outlook Source:

27 Demo Future outlook Source:

28 Demo Future outlook Source:

29 Demo Future outlook Source:

30 Demo Future outlook Source:

31 Vragen

32 Back up slides

33 NWDS ESR

34 NWDS Process Integration Designer

35 SAP & SOA

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