! "##$!"%%&!'()*+!!""#$%&'()*+)*$),$-$.*'//+,$,''#$0++#$&),.*$!
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- Annemie Kuipersё
- 8 jaren geleden
- Aantal bezoeken:
Transcriptie
1 "##"%%&'()*+ ""#%&'()*+)*),-.*'//+,,''#0++#&),.*
2 "##"%%&'()*+,--&'#.(+%(+()/*+#00%))##&"%%&'()*+ 10%+%&,%2#),%&%3
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17 Maak Meer Winst EO 0W<,"7"'#'&.?"#=')<6&('*'")'*\ V6&-?7#'")'*O<6&-?7#1&'#22*(:2,"#'"#l+&,-&'*R V,2**'*'*#'('*"*='* D2)#'*%&'('* P'#2,"*=)+&&6:226-'* V6"3)1&'##?))'*W'*5,"=='* >1<,"7"'#'&.&*?"#=')<6&('*'")'*\ G#"<#4'"-+2*,'+'6"*= X&*.&61"#'"# 1'# +"='6'*-' :'#='+"*= O+%/ +'","=4'"-)I +&&6)746".#'*R F&,-&'*-'O1&=',"3(4'"-#&#R+,&##'7&11?*"72#"'1'#&*8' &6=2*")2#"';AA*22*)<6''(<?*# 06 ") ),'74#) AA* 7&*)#2*#' "* 4'# %'-6"3.),'+'*\ 2,,') +'62*-'6# +&&6#-?6'*-/ c2# =")#'6'* *&= 'W7',,'*# :2); ") +2*-22= -' 1"--',122# '* 1&6='* *"'# 1''6 +&,-&'*-' &1 7&1<'#"#"'. #' 8"3*/ 2=',"3():&6-'*:'='7&*.6&*#''6-1'#-')#''-)1226#&'*'1'*-' +'','")'*-4'"-+2*-'(,2*#/'(,2*#:&6-#)#''-)1&*-"='6/226&1 #',('*)&<*"'?:/B'6422,-"':&6()4&<-?)&<6'=',12#"='%2)")&1 4'# 1"*"1?17&*#627# #' 27#?2,")'6'*; 22* -' '")'* +2* +2*-22= '* 1&6='*/ BN C747JF53247 S5H2H 5JJ7 T2WP3S5C7 A7 F5CV3 V55C3Z
18 EY Kwaliteit begrijpbaar maken EAH M<4P9:>QNKN>S>>N9>4 k? 3' ''* 2,='1'*',"3)# +2* '")'* 4'%# ='-'."*"''6-; :&6-# 4'# #"3- &1*&=''*)#2<+'6-'6#'=22*/c2*#',('(,2*#")?*"'(;',('(,2*# 4''.#8&8"3*'"='*"-''Q*;',('(,2*#4''.#8"3*'"='*)<'7"."'(''")'* '*+'6,2*='*)/"'(,2*#)<'7"."'(''")'*8"3**"'#2,#"3-"*,"3*1'#-' 2,='1'*' '")'*+2*-'126(#/>(='%6?"(=622=-'+&,='*-')"#?2#"' &1-"##'",,?)#6'6'*\ "#%& '#& ())"& *+'&,#&,-."#/& )0(1& #0& 2)34"& (#,5,+(& '#& *#5/"& )6& +0&,#& 2)34".)7#/8& 9-"1&())"&,#&,#5/&-:#0%&,#&)/"1&2#0."& '#& #0&0-(&;--/&'#&<+'0&:/)."+'./5+7"#&(-#,�& 2#& *+00#0& *#0"%& 1"#"& 4+'& <+'0&,+)(0-1#=& <#(& '#A& B0,#/,)),8& C0& "-34& (#,/)(#0& ;##& ;#/.-:#/1& <+34& )1&,#<#& )/"18& D#& 1))0&,#&.)0"& 7#"& #0.##& */-345/#1& #0& <#61& 9-2#/9-+0"1&/-0,&,#&-/#0%&1"##0&;5(&##0&:))/&;/)(#0�&0-(& ;--/&,#&.)0"&5+"(#1:/-.#0&+1%&/),#0&<#&,+"&-6&,)"&:/-,53"&))08& E##7))&6-5"&0)"55/+'.8&& C&2,):'&&("*-"#+&&6%'',-8"'*;")='*'62,")'6'*2,#"3-='+226,"3(/ c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
19 Maak Meer Winst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
20 FZ Kwaliteit begrijpbaar maken UT*?##"='#"<)+&&6''*"*-"+"-?'',)21'*:'6("*=)=')<6'(1'#''* (,2*#&.''*<6&)<'7#\ U/ 5&'("%%("67*8%%&")%23*%-'*122(22*-'(,2*#-?"-',"3(-2# -"# =')<6'( %',2*=6"3(; 32 8',.) 76?7"22, ") +&&6 ''* =&'-' )21'*:'6("*=/B'#=22#*"'#&1''*(,'"*'.?#","#'"#:226:' '*<2))2*#'+'*-&&61&'#'*/ S/ ZFG& 6)++0(& "-& :/#:)/#%& G-5& )/#& :/#:)/+0(& "-& 6)+/[ OP'*321"* f62*(,"*r/ 9%*%+.",%" )%23*%-" :77* -&&6 2,,' +,&# #' +'6(6"3='* "*.&612#"' &+'6 -'8' (,2*# #' +'6821','* '* -&&6 #' *'1'*/ C& +'6,"') 3' %'"-'* =''* #"3-1'# 4'# %'2*#:&&6-'* +2* #6"+"2,' +62='* &+'6 4?* &6=2*")2#"' &. 27#"+"#'"#/ P')#?-''6 22*-274#"= 4?* :'%)"#' '* %6&74?6')/ m'%6?"( 4'# "*#'6*'#\ m&&=,'; D"*('->*; f27'%&&(n N"74# 3' -226%"3 *"'# 2,,''* &< "*.&612#"' &+'6 -' &6=2*")2#"'; 1226 &&( &< "*.&612#"' &+'6 -'#'&*#1&'#'*7&*#27#<'6)&*'*/V&,)'+'*#?'',"*#'6*"*-' &6=2*")2#"'*226"*.&612#"'%"31'-':'6('6)-"'4'#%'-6"3.&. -' 7&*#27#<'6)&*'* ('**'*/ k''1 7&*#27# &< 1'# AA* +2* 4?* +'6(&<'6)\ 8' 8"3* &<=','"- &1 4?* &6=2*")2#"' #' +'6(&<'*'*8?,,'*3'=622="*.&612#"'+'6)#6'(('*&+'64&' 8' :'6('* '* :2# +&&6 4'* %',2*=6"3( ")/ N22-<,''= &&( 'W#'6*'1'*)'*\'68"3*&*='#:"3.',-6',2#"')"*3'*'#:'6(-"' -'&6=2*")2#"'&.-'7&*#27#<'6)&*'*:2#%'#'6('**'*/ ]/ ;1%&" 73%(":*')%( '*-?)=''*32h*''*+62='*&.+62='*-"' 1'#'*(',':&&6-'*%'2*#:&&6-(?**'*:&6-'*/ ^/ <4*6".77*"1%":*')%(/P,"3.?"#'6226-2,#"3-%',''.-/E,)-'(,2*# 3' <,&#)# +622=# :226&1 3' 2, -"' +62='* )#',#; (2* 3' 2*#:&&6-'*-2#3'4'11226#'*+&,,'+2*-"'*)#(2*8"3*2,) 3' 4'1 '* 8"3* %?)"*')) %'=6"3<#/ E,) ''* (,2*# &. <6&)<'7# #,*"'#:","*=22*&<3'+62='*;-2*")'6+'',(2*)-2#1'* 3' ='%6?"(#/ 91 ''* #:''-' &. -'6-' &..'6#' #' +'6(6"3='* %"3+&&6%'',-/
21 Maak Meer Winst FE _/ 57&2":''-"(''*"0%1")%:7%&"76".%"%871+%"-"'1'*'6+226#%"3 ''*%'<22,-''")O8"'&&(+'6-'6%"3ZV'67'<#"'+2*(:2,"#'"#[R/ B&' 62#"&*'', :' 2,,'* &&( <6&%'6'* #' 8"3*; #&74 *'1'* :' ''*8''6=6&&#-'',+2*&*8'%'),"))"*='*+2*?"#-'%?"(/ o/ =*'')" (''*" 07%" >+," +(" 04(" 7*)'(+2'1+%" 8%1" -?'&+1%+1" #':'#'*#'(&1'*&+'64?*+")"'&<(:2,"#'"#/ i/ 5*7%%*" >7:%%&" 87)%&+,-" 1%" B'6422, :2# -' (,2*# 3' +'6#',# "* 3' '"='* :&&6-'*/ "# 4''.# ''* -?%%','.?*7#"'\ '*'68"3-) +&',# -' (,2*# 8"74 %'=6'<'* '* =':226-''6- '* 2*-'68"3-) +&&6(&1'* :' "*#'6<6'#2#"'I.&?#'*/ p/ A71%%*B" (71%%*B" &&6 8&6=+?,-"= #' *&#'6'* #&&* 3' *"'#2,,''*22*-'(,2*#-2#3'%',2*=6"3(+"*-#:2#4"3&.8"3&*) +'6#',#/b'8&6=#'6&&(+&&6-2#3'&*#4&?-#:2#%',2*=6"3(")/ G#?-"')#&*'**21',"3(22*-2#3'8&*-'6*&#"#"')%"**'*-'_ 1"*?#'* 1''6-2* _Tj +'6=''# +2* :2# '6 "* ''* =')<6'( :'6-+'6#',-/ g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m&'-' 2.)<62('*12('*=&'-'+6"'*-'*[/
22 FF Kwaliteit begrijpbaar maken EA/ 0>JQ>:PN>=<4ST<MNP>NP E,)"(4'#:&&6-<'67'<#"'4&&6;1&'#"(#',('*)#'6?=-'*('*22*''* =')<6'( -2# "( 42-1'# ''* '6+26'* &*-'6*'1'6?"# 1"3* -&6</ B"3 :",-'8"3*274##"'*326"='8&&*''*,'+'*),')1''='+'*&+'6<'67'<#"'; '*+'6#',-'4'1-226&14'#+&,='*-'+'6422,\ C#0& '-0(#& 10)).& +1& (#.& -:& <2)/#& 7-"-/#0& #0&.--:"& <+34& ##0& 10#4#+,17-"-/& 2))/7##& 4+'& ;)).& -:& 1"):& ())"8& B0& 4#"&,-/:& 1"))"& 4+'& #/-7& *#.#0,& ##0& 10#4#+,1,5+;#& "#& <+'0& 2)0"& 7#0&4--/"&4#7&)6�&"-#&<+'0&7-"-/&+0&,#&4-(#&"-#/#0&')(#08&H:& ##0& /51"+(#& <-0,)(7-/(#0& 1:##"& ##0& ;+#/')/+(&.+0,& +0&,#& ;--/"5+0&)0(1&##0&,/5..#&2#(8&I#&'-0(#&7-"-/(-,&.-7"&*+00#0&,#&"-#(#)"#0&10#4#+,10-/7#0&))0(#/#,#08&J#"&-:&4#"&:50"&,)"& 4+'&))0&4#"&45+1&))0.-7"%&1"5+6"&4#"&.#+0#&.+0,&,#&2#(&-:%&<+'0& *)&)34"#/0)8&I#&7-"-//+',#/&/#7"&5+"&;-#&./)34"�&:/-*##/"& 4#"&.+0,&0-(&"#&-0"2+'.#0&7))/&4#))1888&E#"&.+0,&.-7"&-7&4#"& #;#0&-0,#/&,#&2+##0&;)0&,#&7-"-/8&C/&<+'0&(##0&(#"5+(#0&;)0& 4#"&-0(#;)�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
23 Maak Meer Winst FG &*%',2*=6"3(/ F'', %'),"))"*='* :&6-'* *21',"3( ='*&1'* 1'# ''* )#?( ='+&',; +2*?"# '1&#"&*',' %'#6&(('*4'"-/ k"'# +&&6 *"'#) )<6'('*:'+22(&+'6''*%'),"))"*=Z+2*?"#-'%?"([/ +2* -' (,2*# *226 -' &6=2*")2#"'/ B&' :&6-3' ='<'67"<"''6-&.'6+26'*Y C+3D" 91&<''*&%3'7#"'+'12*"'6-&&6-'%6",+2*-'(,2*#*226 &*8' &6=2*")2#"' #' ("3('*; (?**'* :' &+'6:'='* &1 ''* `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
24 FH Kwaliteit begrijpbaar maken ' "*#'*)"#'"# +2* 4'# :226*'1'* 82, 1"))74"'* *"'# 8& '..'7#"'.8"3*2,)%"3''*<6&.'))"&*2,12264'#,&&*##&74+2)# -'1&'"#'&14'#?"##'<6&%'6'*/ EAL T<MNP<PN>=>SM<4P>4 c'4'%%'*4'##&#*&=#&')#''-)='42-&+'6-''")'*+2*-'(,2*#; 8&*-'6 "* -' 2*-'6' 6"74#"*= #' -'*('*/ ' &1='(''6-' &'.'*"*= ") *&74#2*) 1"*)#'*) '+'* %',2*=6"3(\ Zc"' :",,'* :' 2,) (,2*# '* :"' *"'#Y[ 8"3* <2) "*#'6'))2*# 2,) 8' 3' "'#) &<,'+'6'*\."*2*7"'',; )7422,+&&6-','*;"12=&///c2#4'%3'22*''*(,2*#-"'*&&"#%'#22,#Y c2#,'+'6#''*(,2*#&<-"'aa*(''6<'63226''*(,'"*'%')#',,"*=%"3 3' <,22#)# '* ' 6')# +2* 4'# &'","3( &+'6,&&<# #' -&'*Y k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
25 Maak Meer Winst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k2-"'*1&'#3'4'#&&(22*-?6+'*&1-'(,2*#'*&< ='8'##'#"3-'*#'6?=#'='*4'#,"74##'4&?-'*/ e"#'6226-")%"3''*-'6=',"3('(:2,"."7'6"*=-'=6&&#)#'8&6=='%&-'*/ b'=''.#%"3)"#?2#"')-"'+&&6"*#'6<6'#2#"'+2#%2268"3*-'(,2*#%')# 2,#"3-4'#+&&6-'',+2*-'#:"3.',/ E,) 3'?"#'"*-',"3( 4'', 8'('6 %'*# -2# 3' -'.&?#'* *"'# "* '"='* &6=2*")2#"'1&'#=22*8&'('*;'*2,)3'-?)''*122,%'),")#4'%#&1 -')21'*:'6("*=#')#&<<'*;-&'-2#-2*2,#"3-"*)74&&*4'"-/C&'( O)21'*R *226 ''* ','=2*#' &<,&))"*= +&&6 %'"-' <26#"3'*/ P6?=='* &<%,28'*")4'#2,,'6,22#)#'6'-1"--',"**&&-:226%"3'62,,''*1226 +'6,"'8'6)8"3*/
26 FL Kwaliteit begrijpbaar maken &7 BBV T7JXZ &7 H7J7W327X BBV A7
27 Maak Meer Winst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
28 FY Kwaliteit begrijpbaar maken Klant vraagt een bezoek van de verkoper Orderadministratie geeft het order in V R V V O Planner zet order in de interne en externe planning Verkoper gaat langs V Klant plaatst de bestelling Order gaat (intern) in productie Verkoper maakt een offerte Bespreking offerte L P X L V Onderaannemer krijgt bevestiging T Order wordt opgestuurd met transporteur F Order wordt gefactureerd P Productie werkt order af B Betaling van de factuur X Onderaannemer voert deelopdracht uit EcE7CVBN7C (c/j5@@2@4 dcd5w3ic5327a27@h3 #c#7w7n32b@2h37 /c/cbaiw327 LcLB7VPBIA2@4 "c"ca7c67cu7cv2@4 ec"@a7c55@@7f7c *c*c5@hnbc37ic cwb@35w3f73vj5@3
29 Maak Meer Winst FR ' -&&6 -' (,2*# '6+26'* (:2,"#'"# +2* &*8' &6=2*")2#"' :&6-# %'<22,--&&6'*&61+'',.27'##'*/9&("*#'6*:&6-'*<6&7'))#2<<'* '* -' (:2,"#'"# +2*?"#+&'6"*= +2* -'8' )#2<<'* -&&6 '*&61 +'',.27#&6'*%'H*+,&'-/0'*2.-',"*=")+&&64226<'6.&612*#"''*)#6'+'* *226 (:2,"#'"# 2.42*(',"3( +2* -' +'62*#:&&6-',"3('* "* ''* +&&6=22*-')#2</c'(?**'**21',"3(*"'#2,#"3-6'74#12('*:2#2, (6&1")/ "#Z2.42*(',"3(8"3*+2*[:&6-#+22(22*='-?"-1'#-'#'61"*#'6*' (,2*#/ ' <,2**'6 ") "* &*) <6&7')+&&6%'',- 2.42*(',"3( +2* -' <'6)&&*-"'4'#&6-'6"*=''.#/?)")-'<,2**'6''*"*#'6*'(,2*#+2* -'+'6(&<'6/ k'#8&2,)%"34'#+2)#,'=='*+2*-''")'*+2*-'(,2*#;")4'#&&(4"'6 8"*+&, &1 %"3 ',(' )#2< "* ''* <6&7') O'* -?) *"'# 2,,''* %"3 4'# 4&&.-<6&7')R-'(:2,"#'"#)'")'*+2*-'+'6)74",,'*-'"*#'6*'(,2*#'* +2)##','=='*/ 0*(','+&&6%'',-'*\ P"3''*<6&-?7#"'%'-6"3.(2*-"#-'"*#'6*'(:2,"#'"#)7&*#6&,' 8"3*+2*''*#?))'*<6&-?7#/ >* ''* -"'*)#+'6,'*"*= (2* -"# 4'# 7&66'7# "*+?,,'* +2* ''* )<'7"."'(22*+622=.&61?,"'68"3*/ 9&( 4"'6 ") -' "*%6'*= +2* "*#'6*' (,2*#'* 8''6 %',2*=6"3( %"3 4'# &<)#',,'*+2*-'8'"*#'6*'(:2,"#'"#)'")'*/m''.4'*8',.4'#:&&6-'*,22#4'*&<''*76'2#"'+'12*"'68&'('**226-'8''")'*/'#"<)?"# <262=622.U/^+2*-"#4&&.-)#?(8"3*&&(4"'6#&'<2)%226/
30 GZ Kwaliteit begrijpbaar maken %U5J H P73 6BJJ7A24 A7 H377AH F55C
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36 FAE?>J^>P>J8>T>J>M8 ZF'6%'#'6-':'6',-;%'="*%"33'8',./[UF-0,&<-0,#/&J))7V& 0'*%'('*-')<6'?(-"'8'('6&&(&<=22#"*-'7&*#'W#+2*(:2,"#'"#/ E,) :' +2* &*8' 1'-':'6('6) +'6,2*='* -2# 8' 1''6 &< (:2,"#'"# ='6"74# 8"3*; -2* 4''.# 4'# 12*2='1'*# "* -' ''6)#' <,22#) ''* +&&6%'',-.?*7#"'/ b' (2* 1&'","3( +2* "'-'6''* &< -' :'6(+,&'6 +'6:274#'* -2# 8' '6 ',(' -2= #'* +&,,' +&&6 =22*; 2,) 4'# k"'##&'+2,,"=:&6-#"*-'>g9gttu\sttp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
37 Maak Meer Winst GO FAF '>>J9P<48P>;>46=>JST<MNP>NP E,)3'"*3'&6=2*")2#"'1'#+'6%'#'612*2='1'*#)#26#;82,3'1'6('* -2#'6%"3)&11"='1'*)'*:2#:''6)#2*-")#'='*&+'6+'62*-'6"*= '*:'6('*22*(:2,"#'"#/ F'',1'*)'*+'6#&*'*-'.'*)"'.='-62='* -' (,2))"'(' <262<,?J) =22* &1 -' 42+'6(,2< &<'*/ 06 :&6-# ''*) )12,'*-=',274'*1'#-'*"'?:)#'?"#+"*-"*=+2*4'#12*2='1'*#/ E,) 1'* *"'#?"#("3(# '* Z:'6('* 22* (:2,"#'"#[ *"'# &< ''* 3?")#' 12*"'6"*#6&-?7''6#;(2*4'#8',.)1''6(2<('*-2*=&'--&'*/ Z0'*1'*)")*"'#='122(#&1#' +'62*-'6'*[ 7&*7,?-''6#1'*-2* #'* &*6'74#'/ >*-'6-22- #'* &*6'74#'; :2*# -"# ") ''* #5<")74 +&&6%'',- +2* +&,():"3)4'"- -"' '"='*,"3( *'6='*) &< ='%2)''6- ")/ B'#-6?")#8',.)+&,,'-"='"*#'='*-'*2#??6+2*-'1'*)/ C&2,) "( 22*422,-'"*4'#U ' 4&&.-)#?(\7&*#"*?'+'62*-'6"*=")-''*"=''74#' 7&*)#2*#'"*4'#%'-6"3.),'+'*/0'*1'*)"):',-'=',"3(='122(#&1 #'+'62*-'6'*/k'#&1-2#:'&*)2,)1'*)'*#',('*)8&=&'-(&*-'* 22*<2))'*22*-'+'62*-'6'*-'&1='+"*=4"',-'*:'2,))&&6#)#2*-/ c226(&1#-"':''6)#2*-#'='*&+'6(:2,"#'"#-2*+2*-22*y &&6 -' 326'* 4''* -')#",,''6-' "( 1"*)#'*) +"'6 &&682('* +&&6 :''6)#2*- #'='*&+'6 (:2,"#'"# '* +'6%'#'612*2='1'*#\ '()21;" )%8'->4/01B"'3'10+%'*(%)'1+:+28%/ 655V I23 5N53P27K 47F5VRTIWP3
38 FAFAE#4;9P_=66J8>;>=6M;>4` 0'* ''6)#' &&6822( +&&6 :''6)#2*- ") -' 2*=)# +&&6-'='+&,='*/B'%%'*:'4'#4"'6&+'62*=)# +&&64'#&*%'('*-'YM"))74"'*&&(;12264'#8"# #&74*&=:2#-"'<'6-2*,&?#'6%"3-'2*=)#+&&6 4'#&*%'('*-'/c226+&&6")1'*-2*<6'7"')8& %2*=Yc',;1'*")+&&62,%2*=+&&6-'='+&,='* +2*.&?#'*12('*/ >D)& +.&,+"& 2#&.500#0& #0& <)& ##0& )0,#/& (##0& 7+1*/5+.& ;)0& 7+'& 7).#0& )1& +.& 7+'&.2#"1*))/& -:1"#�&7+'0&6-5"#0&"-#(##6A?&& M'* ") %2*= +2* 7&,,'=2J); %2*= +2* )&11"=' 22)="'6'* +2* 4'# 1"--,' 12*2='1'*#/ P2*= +2* %"((',426-' 7266"q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�&<#&*/5#0&"#.#01&)1&<--0+#6&##01&0+#"&;-&-:&,#&*)& "/):"8&>I-#&"-34&##01&2)"&7##/&'#&*#1"%&4-#&+1&,)"&05&"-34&7-(#+'.A?8& I#&.#+0#& '-0(#0& 4##6"& -:&,)"& -(#0*+.& <+0& -7&,--/&,#& (/-0,& "#& <+0.#08& E+'&.2)7& "-34& (#2--0& ;-#"*)#0& ;--/& <+'0& :#<+#/A& J)& ;#/--:& ;)0& "+',& <+#0& 2#&,)0& ')77#/& (#0-#(& ##0& :))/& ;-#"*)134-#0"'#1&,#6+0+"+#6&))0&,#&4)).&4)0(#08&
39 Maak Meer Winst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�&,#&:#1".-:&0#(##/"%&2-/,"&;/+'&10#&7#"& /51"&(#)"#0�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
40 4&'4"34'*(2*62('*'*2,)4"38"'#-2#4'#:'6(#;='*"'#4"3+2* -'1274#/ ]/ 0*#'*),&##'\3&*='*)4?",'**"'#&1-2#-"#''*#'('*+2*8:2(#' ")/M'*)#',#8"74(:'#)%226&<'*-22612('*-'22)="'6'*=6'#"= ='%6?"(+2*/ B&' (?**'* :' *? 4'# %')# &1=22* 1'# -"' 2*=)# +&&6 1274#)1")%6?"(Y 0* *&= %',2*=6"3('6\ 07%"?%*-%("?%".+%" '()21"?%)G"?>JPJ67T>4,66J =<47NP >>4 96MN8> ^<9N9 =<4?%&+&-D'%) 87N8>MNXS P>a-""D)(a%&%)8<P8N>#)B*+-)B%B&-),N9A ''*"='12*"'6&1-'2*=)#+2*"'12*-:'=#'*'1'*")''*)&,"-' %2)") +2* +'6#6&?:'* )74'<<'*/P"31'*)'*-"':'#'*+&,,' +'6#6&?:'*-?6+'*:'8"3*:"':'8"3*/c'-?6+'*&*)%,&&#='+'*'* 4'%%'*1"*-'61&'"#'&1&*8'.&?#'*#''6('**'*'*#&'#'='+'*/ B"'6,"=# AA* +2* -' %',2*=6"3()#' ),'?#',) #&# ''* )?77')+&, +'6%'#'612*2='1'*#/ X6'Q'6 ''* &6=2*")2#"' :226"* 1'*)'* ',(226 (?**'*+'6#6&?:'*/ a6vv74nq>j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43 Maak Meer Winst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�&<-&*#1"#+0(#0&.))/<#""#08&B.&;--(&#/&+0& #0&2#/."#&,#&*#1"#*-01&LL0&0)&LL0&)68&J)&)0,#/4)6&55/&2#/,&+.&,--/&##0&7)()<+'0+#/%&,+#&#/&;-"+',1&2#/."#%&):)/"&(#0-7#0�& ##01&1#/+#51&,#&(#1:#,8&W+#&,)34"&+.&2#&,)"&+.&2)1A&F#1#6"#&
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