Europese implementatie en roll-out bij Interface

Transcriptie

1 Europese implementatie en roll-out bij Interface 14 November 2014 Rob Heeres, Interface Sjors Oosterwaal, Cadran Consultancy

2 Agenda Introductie Cadran Interface Project bij Interface Prince2 Besturing Fasering Uitdagingen Lessons Learned Cadran Implementatie Methodiek Resultaten voor Interface

3 Cadran Introductie Cadran sinds 1998 : Integer en eerlijk Flexibel en pragmatisch Betrokken en resultaat gedreven Streven naar lange termijn partnership Onze Missie : De realisatie en lange termijn ondersteuning van de complete ERP oplossing Cadran, uw Oracle JD Edwards specialist Industrie & Groothandel

4 Cadran Consultancy 40 Oracle JD Edwards professionals We leveren volgende diensten Implementaties & Upgrades Project Management Functionele & Technische consultancy Oracle JD Edwards Oracle BI, Sales Cloud Applicaties Integratie Oracle SOA Suite en Magic XPI Internationale Roll-outs Managed services (24 x7)

5 Redfaire International 150 Full time employees 15+ years experience 400+ Consultants in Partner Network Direct Presence in 10 Countries >1000 Projects >250 customers billed yearly 10 Languages Food & CPG Wholesale Distribution Industrial Manufacturing Fashion & Apparel Construction & Engineering Commodity Trading

6 Interface 14 november 2014 Rob Heeres Director Planning & 14 November 2014 Logistics

7 Interface De uitvinder van tegeltapijt Omzet $ I miljard 3500 werknemers 14 November fabrieken op 4 continenten

8 Op een dag zullen mensen zoals ik naar de gevangenis gaan Ray Anderson Oprichter, Interface 14 November 2014

9 Transparantie 68% 9% 8% 8% 7% Raw Materials Interface Manufacturing Interface Transportation Use & Maintenance End of Life

10 Ultrasoon snijden window waste bij stansen Tapijt Stans Tegels window waste bij ultrasoon snijden Tapijt Ultrasoon snijden Tegels 6 snijbewegingen + afval 1 snijbeweging + afval 14 November 2014

11 ReEntry 2.0 recycling Scherpenzeel Insert background Image here

12 90% reductie van broeikasgassen in Europese productie in 2014 Productie Efficientie (50%) 100% Groene Electriciteit(25%) Efficienter werken & nieuwe precoat lijn (5%) Broeikasgas (verwachting) 25% 20% Resterend 10% (verwachting) 2014 (schatting bij geïmplementeerde initiatieven)

13 Drie manieren om de grootste milieu impact van een tapijttegel te reduceren: Minder gebruik van garens Gerecycled garen gebruiken Een nieuw soort garen uitvinden 14 November 2014

14 Minder garen gebruiken Microtuft: +/- 50% minder garen 14 November 2014

15 Gebruik van gerecycled garen Jaren 90: volgens de uitvinders van nylon was het onmogelijk om nylon te recyclen Nu: We hebben ruim 400 kleuren met 100% gerecycled garen 14 November 2014

16 Uitvinden van nieuw garen 63% bio-based garen 14 November 2014 Fotosfera is ons eerste product van bio-based nylon garen

17 Tapijt uit visnetten Aquafil s garen is gemaakt van 50% pre-consumer en 50% post-consumer gerecycled materiaal

18 Networks pilot project, Danajon Bank, Philippines Gerecyclede visnetten uit kleine gemeenschappen in kustgebieden zorgen voor sociaaleconomisch voordelen.

19 Afgedankte visnetten in Danajon Bank

20 ERP Tapijt tegels lijkt simpel, maar Interface is een kop tot staart onderneming. Meerdere productie vestigingen, groot aantal sales vestigingen. Cobol gebaseerd zelf ontwikkeld system op een AS400 platform. Geen basis voor verdere ontwikkeling Slecht gedocumeerd. Verschillen tussen de US en EMEA steeds groter 14 November 2014

21 ERP 12 jaar terug al een poging gedaan om naar SAP te gaan 7 jaar terug JD Edwards wereld wijd aangeschaft Implementatie Finance vrij snel afgerond met eigen medewerkers en diverse ingehuurde specialisten Voorbereiding van O2C gestart, Prince2, heel kort met partner uit India, toen met Cadran/Redfaire. Vervolgens met alleen Cadran Project gestaakt in 2009, in 2010 weer gestart en vervolgens in 2011 weer gestopt Pan Europees project met meerdere reorganisaties tijdens implementatie 14 November 2014

22 Vervolg ERP Deel projecten voor behouden momentum CRM Order to Opportunity MSD (Kwaliteits module) Purchase Orders Non-Stock ISP invoice WMS scanning 2 upgrades ( ) Eind 2012 weer full scale implementatie voorbereid Januari 2014 WMS Her-implementatie Augustus Order to Cash Ongeveer 500 users Europa 14 November 2014

23 De start van het project JDE Interface Harmonization Project 2009 Key User Kick Off Meeting Day 1 Ronald Ekkelkamp Version: 0.3 Date: 15-April-2009 Last change: RE 23

24 Prince 2: Clear Scope Major Processes in scope Finance & Control Fixed Assets Management General Accounting Accounts Receivable Management Accounts Payable Management Tax Processing Cash Management Sales Sales Data Management Forecasting & Planning Order to invoice After Sales Sales return goods Report & Analyse Procurement Proc data Management Procurement preparation Procure to receive After purchase Report & Analyse Manufacturing Manu Data Management Cost Price Management Master Planning Material & Production Planning Shop floor control Production execution Logistics & Distribution Inventory Management Warehouse Transportation Not in scope: Budget & planning, CRM, E-business, Plant maintenance, HR

25 Prince 2 : project organisatie 1. Introduction Project organization Project Assurance PA: Henk Haandrikman Senior Supplier Project Manager Project Board Executive Project Management Project mngr (Impl. partner) Senior User EX: Ton van Keken EX: Jan Hasselman SS: Richard Cale SU: Laurent Zylberstein SU: Dave Simpson SU: Rob Heeres SU: Richard ter Steege PM: Ronald Ekkelkamp PS: Mela Wagensveld PS: Henk Haandrikman Project Support TM S&CS: Laurent Zylberstein TM P&L: Dave Simpson TM P&Q: Rob Heeres TM FI: Richard ter Steege TM Tech: Richard Cale Team Manager Team Manager Team Manager Team Manager Team Manager Key user (s) Key user (s) Key user (s) Key user (s) Key user (s) Consultant Consultant Consultant Consultant Consultant Team: Sales & CS (incl. Forecast) Team: Planning and Logistics (incl. pur,inv,wrh,trn,drp) Team: Production & Quality Team: Finance Integrations Team: Technical 4

26 Prince 2: duidelijke deliverables/producten 1. Introduction Previous phase Number Products Short description P.D.01 P.D.02 P.D.03 Future state process model JDE functional analysis per process. JDE Context Diagram The process model is a visualised overview of all processes that are to be implemented. A document which states per process and/or JDE module/functionalities. What issues and impact on People, Processes, Technology and Time to expect. An overview of the future JD Edwards system on process level with the interaction with its environment, i.e. with internal (including legacy systems) and external stakeholders and their systems. P.D.04 Risk assessment A list of foreseen risks per process and/or functional area with proposed responses P.D.05 Implementation approach An approach (with alternatives) on how phase the implementation in relation to the proposed modules/functionalities to be implemented, geographical locations and systems/stakeholder to be interfaced with. P.D.06 Project plan Project plan including budget and timeline. 12

27 LE VEL C om pany Level INPUT Cu Custom stomer e r Sales En ter P urch as e Ord er (in cus tom er system ) Enter P urch ase O rder (in cus tom er s ystem ) Receive Purchase O rder (850) PROCE SS F LOW Ch eck /M atch All D ata Ch an ge D ata (86 0) Data C orrect? No Yes OUT PUT Purchase Order Purchas e Order Acknow led gem ent Ackn ow led gem ent (85 5) (85 5) S ales Ord er En tr y ED I or ders Prototyping approach 1. Introduction Prototyping approach Main work done by Key Users Joint effort PRT.05 Key user training Main work done by Consultants Global project training (Prince 2, etc) Scenario list s s s s p1 p2 s 5 Process flows p3 PRT.02 Process flows & descriptions ERP Presentation of Iteration 1 PRT.02 Process flows & descriptions ERP Training step 3: Main scenarios Test scripts End users PRT.06 Review scripts PRT.03 Initial configuration PRT.03 Initial configuration PRT.07 KU review prototype ERP Configuration document PRT.04 Master data definition PRT.04 Master data definition Training step 2: Hands on training PRT.03 Initial configuration Configuration document Training step 1: JDE foundation/ UPK training ITERATION 1 ITERATION 2 ITERATION 3 8

28 Prince 2 : Project Reporting Highlight Report (should be read as the PHASE END REPORT of the Prototype phase) Project: InterfaceFLOR Harmonization Project Project Manager Phase(s) Prototype phase (April October/November) Reported week All weeks including week 46 Date 10 November 2009 Summary of phase Tolerance Score Description Time J Prototype phase finalized in week 46, according to revised plan. Cost K In total approximately 9% over budget, within boundary mentioned previously. Quality J All products reviewed and accepted. Risk J Closed for this phase, some risks to be continued for the next phase. Scope J No additional comments. Benefits J No additional comments. Issues K -Much work to be done on open issues and gaps resulting from the prototype. Major part of high priorities to be resolved during next months. Budget is allocated by project management. J : According to agreed tolerances. K : According to agreed tolerances, extra attention needed from the project management, important to mention to the project board. L : Expected to exceed tolerances, decisions and/or actions necessary from the project board.

29 Management of hours and budgets

30 Issue management

31 Documentatie

32 Gefaseerde aanpak Planet One Sub projecten 2013 (Q2) 2013 (Q3) 2013 (Q4) 2014 (Q1) 2014 (Q2) 2014 (Q3) April May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug O2C Start up phase O2C Solution phase O2C Business readiness phase Upgrade to 9.1 Magic XPI & IMF WMS Scanning Ship It Smarter (TMS) WMS Her-implementatie (DCS+) E-Invoicing

33 O2C Business readiness phase 2014 (Q1) 2014 (Q2) April May June July August Sept Set up security for UAT Upload data set for UAT Prepare Go-live environment (Configuration & DRIM) Env: PD Holidays Integration test by KU Env: PY User Acceptance Test by KU Env: ACC Pre golive test Procedures & work instructions End user training by KU Upload data set for Golive Go-live & support

34 Uitdagingen in het project Process Flows

35 Uitdagingen in het project

36 Uitdagingen in het project Legacy situatie Alle software op een systeem (AS400) WMS functionaliteit werd niet benut Maatwerk = alles kan Functionaliteit bestaande interfaces tussen de applicaties onbekend Opdracht: standaard software tenzij Geografisch & Cultuur Grootste deel omzet komt uit UK, Frankerijk & Duistland Hoofdkantoor in Nederland Fabriek in Ierland en Nederland Netwerk van een AS400 Terminal naar Web Browser 36

37 Uitdagingen in het project Solution Architecture = Loose Coupling

38 Lessons Learned Continue verandering helpt het change management binnen de organisatie Democratie werkt niet (altijd) Stuwende kracht van het management is noodzakelijk voor succes Fullblown Prince2 werkte niet voor Interface Wat hebben we ermee gedaan Laatste 5 maanden van het project Agile Scrum gewerkt Cadran Implementatie Methodiek C.I.M. krenten uit de pap Prince2, IPMA en Scrum

39 C.I.M. ERP products Product Project management Symbol Systems Environments OTAP Master data management Solution Architecture Configuration Document output Reports Interfaces Modifications Conversions Security Training (material & trained users) Procedures (incl. work instructions) Hand over to organisation

40 C.I.M. - ERP products by stage 2014 (Q2) 2014 (Q3) 2014 (Q4) 2015 (Q1) May June July August September October November December January - March Start up & prepare stream Solution stream Business readiness stream Optimize stream Prepare stage System stage Design stage Build stage Data definition stage Integration stage Business preparation stage Go live stage

41 C.I.M. Design Stage 2014 (Q2) May June Design stage Analyse Company Structure Basic set up (accelerator) Gaps & solution directions Solution Architecture

42 C.I.M. Design Stage Deliverables & Responsibilities Design stage (due data by the end of the stage) Product Symbol Deliverables Responsible for delivery Architecture 1. Agreed business scenarios based on Accelerate process/flows. 2. Signed off solution architecture 1. PM (Customer) 2. Cadran Acceptance 1. Customer 2. Customer Configuration Documents Reports Interfaces Modifications 3. Accepted solution directions in Accelerator 4. List with most important documents (including specifications) 5. List with most important reports (including specifications) 6. List with most important interfaces (including basic description) 7. List with most important modifications (including basic description) 3. Cadran 3. Customer 4. Customer 4. PM (Customer) 5. Customer 5. PM (Customer) 6. Cadran 6. Customer 7. Cadran 7. Customer

43 Resultaten Sommige onderdelen belangrijk verbeterd RMA MSD Betrouwbaarheid warehouse Inzicht in transport Scannen in warehouse Inzicht in offertes Andere onderdelen zijn minder efficient geworden maar bieden wel een platform voor verbetering Order invoer, nieuwe schermen Werking forecasting Stock management (manufacturing nog niet live) 14 November 2014 Nieuwe afdeling Data management

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