Company structure. IT products services & supplies. Bechtle AG founded Multi-brand strategy e-commerce. 14 EU countries 30 companies

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2 Company structure Bechtle AG founded 1983 Multi-brand strategy e-commerce 14 EU countries 30 companies Bechtle AG subsidaries Netherlands

3 Company Facts REVENUE -MIO FTE VISION VISION 2020

4 Customer Segmentation 2000 PC s Corporate accounts 500 PC s Large accounts 50 PC s Mid-sized accounts 3 PC s B2B & B2G no SOHO no Private Small accounts

5 Sales organization ARP NEDERLAND - CUSTOMERS TEAM COMMERCIAL (B2B) TEAM PUBLIC (B2G) SOLUTIONS TENDERDESK NEW BUSINESS SOLUTIONS B2B IT-seats Teamleader B2B IT-seats Teamleader B2B 350+ IT-seats Teamleader BAM s BAM s BAM s Government Education Health Teamleader BAM s Solutions Teamleader Networking & Security Server & Storage Workstations Thin Clients Software Mobility FPRS MPS LCM Shared resources Hunters BUSINESS MANAGER BUSINESS MANAGER BUSINESS MANAGERS BUSINESS MANAGERS ARP NEDERLAND - MANAGER SALES SOLUTIONS

Teamleader BAM s Solutions Teamleader Networking & Security Server & Storage Workstations Thin Clients Software Mobility FPRS MPS LCM

6 ARP ECO-system Presentation system Conference system Digital Signage (Narrow Casting) Automated Audio and Visual Client Server virtualization Storage implementation migration VDI ARP ECO-system Connectivity Wireless Unified communication Client Server virtualization Storage implementation migration VDI Connectivity Unified communication Mobile Device Management Mobile Application Management Mobile Content Management

Wireless Unified communication Client Server virtualization Storage implementation migration VDI

7 E-procurement 100% C-Art B-Art A-Art 80% 60% 40% 20% 10% van het aankoopvolume veroorzaakt meer dan 70% van de kosten Aanschafvolume in Euro Kosten inkoopproces 0%

8 E-procurement 1 Webshop Customized E-catalog Electronic authorization workflow ARP Pro ARP Workflow Webshop(features Alle$offertes$online$met$op.e$tot$omze0en$naar$order Aanmaken$van$persoonlijke$inkooplijsten Overzicht$van$bestelde$ar.kelen$(met$a;eelding) Aanmaken$van$bedrijfsinkooplijsten$(zichtbaar$voor$alle$contactpersonen) VoorkeursAfactuuradres$instellen$per$contactpersoon VoorkeursAafleveradres$instellen$per$contactpersoon Koppelen$van$contactpersoon$met$factuuradres(sen) Koppelen$van$contactpersoon$met$afleveradres(sen) Definiëren$bestellimiet$in$euro$per$contactpersoon Definiëren$van$manager(s)$per$contactpersoon Definiëren$en$gebruiken$van$autorisa.eAlevels$via$workflow ARP( Pro ARP(( Workflow

kelen$(met$a;eelding) Aanmaken$van$bedrijfsinkooplijsten$(zichtbaar$voor$alle$contactpersonen) VoorkeursAfactuuradres$instellen$per$contactpersoon

9 E-procurement Cloud Procurement Cloud Procurement portal Hubwoo Ariba Tblox XML integration order integration invoice integration efficiency Webshop B2B OCI connection Customized E-catalog Electronic authorization workflow ARP Pro ARP Workflow SAP Navision Inconto Proquro AFAS ESIZE

efficiency Webshop B2B OCI connection Customized E-catalog Electronic

10 Process management op verzoek producten toevoegen E-procurement Vast aanspreekpunt Assortiment Webshop ARP Team OCI koppelingen Gegevens uitwisselen E-invoicing XML integratie ARP Service Statistieken Single point of contact IT efficiency products services Customized & supplies rapportages

uitwisselen E-invoicing XML integratie ARP Service Statistieken Single

11 Life Cycle Management Aankoop Trade-in Configuratie efficiency Afvoer Afroep Uitrol

12 ARP Print services ARP Easy Page ARP Easy Page Prijs per pagina Geen tikken geen factuur Prijs per pagina Fair-use-policy kleur Service engineers Bespaar tot 60% Single point of contact Solution engineers Follow me Scanning Flexibel volume ARP Supplies ARP Service Flexibele looptijd Tenderdesk Multivendor efficiency Geen meerafdrukprijs Afrekening exact volume IT products services achteraf & supplies

engineers Follow me Scanning Flexibel volume ARP Supplies ARP Service Flexibele looptijd Tenderdesk

13 Mobility ECO-system Mobile Device Management Wireless Deployment Secure Remote wipe/lock OS independent Network Wifi survey 2,4 and 5 GHz Reliable and Secure Single Authentication Mobile Tablets Phones BYOD CYOD Finance Lease Insurance Installation Seamless integration Mobility ECO-system App App-development Support Services Single point of contact Exchange possibilities Training Customized training Managed Print Services Printing IT products Follow services me printing & supplies Mobile printing Document Management (DMS) Sharepoint Box Axcelion

Mobility ECO-system App App-development Support Services Single point of contact Exchange possibilities Training Customized training

14 Trusted advisor senior business management vendor management vendor benchmark corporate benchmark

15 Software Expertise Comsoft direct Microsoft VMware Citrix Adobe Symantec Oracle

16 Best of both worlds accountmanagement EN customized webshop

17 one-stop-shop besparing sourcing kosten leveranciersreductie

18 Assortiment producten vendoren ARP products op verzoek producten toevoegen

19 E-procurement customized E-catalog Open Catalog Interface (OCI koppeling) cloud procurement XML integration

20 Expertise B en C artikelen duizenden peripherals creditcard bestellingen

21 Assortiment E-procurement Expertise B en C artikelen MVO social return CO2 footprint maatschappelijk verantwoord ondernemen Trusted advisor Software expertise Best of both worlds one-stop-shop

22 Business modellen indirect partnerdirect

23 Centrale Tenderdesk Bechtle AG 40 FTE Bechtle AG (4 FTE Bechtle group NL) Public tenders per jaar Public business 900 MIO

24 ARP Products Randapparatuur Kabels Accessoires mobile computing Netwerkproducten Storage producten

25 Q-meetings

26 ARP ECO systeem

27 ARP Mobility

28 EOL Management End of Life roadmap management Pro-actief voorraadbeheer Warehousing

29 ARP Sales team Business Account manager Business managers onsite Solution specialisten

30 Financiële draagkracht 403 verklaring Bechtle AG

31 Customized management Rapportages Online orderhistorie alle bestelvormen Zeer uitgebreide filtermogelijkheden

32 293 fabrikanten 450 distributeurs Europawijd Beschikbaarheid Prijs Dagelijks ongeveer 10 miljoen datagegevens Centraal Logistiek Systeem 00:00 02:00 04:30 06:30 Time Gemiddeld verandert dagelijks 40% van de prijzen Wekelijks gemiddeld 300 nieuwe producten Pricing and Availability

33 Assortiment E-procurement MVO Business modellen Tenderdesk Pricing and Availability ARP Products ARP Sales team Q-meetings ARP Mobility ARP ECO Systeem Customized management rapportages EOL Management Software expertise Best of both worlds one-stop-shop Trusted advisor Expertise B en C Financiële draagkracht IT products services & artikelen supplies

34 ARP Vendor Partners

35 Partnership? efficiency!

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