INFORMATIEDOSSIER BLUE TRADE COMPUTING

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1 INFORMATIEDOSSIER BLUE TRADE COMPUTING Reynout De Wolf 6IB3 BLUE TRADE COMPUTING Heirbaan Sint-Gillis Dendermonde

2 Inhoudsopgave 1 Informatiedossier Coordonnées de la firme Historiek Nom et logo Mission Forme de société Organogram Initiatieven van de onderneming in het kader van MVO Education of the IT-infrastructure Computers Servers Software BYOD Clouds Safety of data Tips 8 Bibliografie

3 1 Informatiedossier 1.1 Coordonnées de la firme Mon entreprise de stage s appelle Blue Sky Computing. Elle est située à Sint- Gillis-Termonde Heirbaan 252 Le numéro d entreprise est BE Le code NACE est le 47410, revendeur en détail par ordinateur, unité périphérique en logiciel dans les magasins spécialisés. Aussi le numéro de la comité paritaire est le Vous trouvez Blue Sky Computing sur le site web où envoyer un mail par info@bluesky.be où téléphoner les sur le numéro 052/ Le nombre de RSZ ONSS est et le caisse d assurances sociales est Acerta Historiek De winkel in Dendermonde is een dochteronderneming van de onderneming Blue Sky Computing, die gelegen is in Sint-Niklaas, en van Computrade, gelegen in Merchtem. Blue Sky Computing is een zeer jong bedrijf dat is opgericht in augustus 2010 door 2 vennoten genaamd Ben Deswarte, zaakvoerder van Blue Sky Computing en goed voor 60%, en door Rony Ramaekers, zaakvoerder van Computrade en goed voor 40%. Op dit moment heeft Blue Sky Computing 100% in zijn handen want de 40% van Computrade werd overgenomen. Waarom dan een winkel in Dendermonde? Wel samen met telenet constateerde Blue Sky Computing dat er in Dendermonde langs de ene kant nog geen groot telenet center aanwezig was en langs de andere kant was er nog geen computerwinkel met een gedreven service. Daarom besloten ze om deze winkel op te richten in Dendermonde. Ook omwille het perfect past in de visie van de schaalvergroting van Blue Sky Group. Maar hoe is het bedrijf nu verder geëvolueerd? Als je gaat kijken. Ze zijn begonnen met 1 winkel (in Sint-Niklaas) en 2 werknemers. Tot op heden zijn dat 3 winkels (in Sint-Niklaas, Dendermonde en Hamme) en in totaal 5 werknemers.

4 1.3 Nom et logo Le nom Blue Sky vient d une ligne de pensée de Ben Deswarte qui pensent qu il devrait être possible parfaitement possible, avec la technologie comme aujourd hui, de profité de votre ordinateur, laptop où tablette sous un ciel bleu. Où que vous se trouvez, vous devrez travailler, jouer, amuser de votre ordinateur. La couleur est le ciel bleu Mission The mission of Blue Sky Computing is very simple: without any worries be able to browse with computers. Also they want to offer good service to their customers. They have a chat box on Facebook when there are people with questions. When you ask something in that box, after a couple minutes you get a response. Did you plan on buying anything but you got any question about the product? Then just ask one of the shop-assistants. They will help you as best as they can. They are friendly and they like to help you. 1.5 Forme de société On a choisi pour un SPRL (Société Privée à Responsabilité Limitée). Parce qu il y avait 2 actionnaires donc c était le meilleur choix pour SPRL. Les avantages : - Il y a une responsabilité limitée. - Ils sont avec deux personnes. Donc quand Blue Sky fait faillite, ce n est pas seulement qui doit payer, mais aussi les autres actionnaires. Les désavantages : - Il est obligé de commencer avec un capital minimum.

5 1.6 Organogram Ben Deswarte Bedrijfsleider 5 Songul Karaca & Jhen Deswarte Directieassisten tes Bluetrade Dendermonde Kevin Colman : Shopmanager Blue Sky computing Christophe Dejongh : Shopmanager and group purchaser IT Center Hamme Wim Van Mele : shopmanager B2B Jens De Schryver (teamleader) Tim Audenaert David Apers : technische dienst Kevin Colman: verkoop Dimitri Mannaert & Nick : telenet center Telenet Center- Kris Torfs Technische Dienst Bram Poppe Verkoop : Ruud Van Nuffel Stephan Ilabo : Stein Van Gijsel Kristof De Kimpe : technieker Koen Van Hessche Kris Torfs Frank Huybrecht Bram Poppe Quinten De Paepe Geal Roggeman

6 Ze hebben gekozen voor geografische organisatiestructuur. De uitvoering is naar de geografische regio opgedeeld. Want je ziet in het organogram, per winkel het personeel. 1.7 Initiatieven van de onderneming in het kader van MVO People: het belangrijkste voor hen is dat de medewerkers tevreden zijn. Want een tevreden medewerker is zijn gewicht waard in goud. Planet: Ze proberen, zo goed als mogelijk, om bij hun consumenten het bewustzijn te creëren om bv. Verpakkingen en afval te sorteren. Blue Sky Computing neemt ook inktcartridges terug, verzamelen onderdelen en batterijen om ze daarna te recycleren en een beter te geven Education of the IT-infrastructure Computers First let s talk about the computers they use in the company. First of all they have 10 desktops. Those are mostly used to get info from products who aren t in the shop at that time. Also the computers are being used for searching the duration of a delivery of a product. So when a customer wants to buy a computer but it isn t in stock, the seller can use the desktop to see how long it is going to take before the computer arrive at the shop. It is very easy and like that the customer knows how long he has to wait until he s got his computer. The computer that are being used have some fast processors. So they can guaranty a fast support. It is very important because time is money. Also they have some portables for the technicians on the way, shop managers and business manager. So they can check there latest task, where they have to go, what they need to pick up etc.. Those mostly works via the RDP server. Last but not least the printers. They use 2 big functional printers. One from Canon and the other one is from Xerox. Those can be used to print the price quote or the customer bill. But those are not the only printers they got. There are also some network laser printers. But I think they only use them when the other two are in use.

7 1.8.2 Servers Then let s talk about the different server they have. My company use a standard server. So they can save all there files there. Also they use RDP server. That means they can enter the files on the server with their workstation. It is very easy for getting those files when they need them. Beside those servers they use a webserver as well as a domain controller for their website. Also VMware and HyperV. With VMware and HyperV they make it possible to run multiple virtual machines on the same desktop Software The most important thing is the software. On the 10 desktops they use different software. Form windows xp until windows 8. The portables are also on windows 8. Also they use Microsoft office. Because sometimes Ben has to make a presentation or a document with important things in it. Also for sharing documents, over the shops, it is easy to use Microsoft office BYOD How does my company react on BYOD (= bring your own device). They aren t against it. You can only bring your own smarphone if it is via exchange and only your laptop when it is connected on a different network from the technical service or with telenet homespot. These are when you want to use internet on those devices.

8 1.8.5 Clouds The use cloud services. Mostly for a place where they can store backups from there servers. And also for Office. For saving the documents and presentations they make Safety of data They use their own backup system and they also save their backups in the cloud. So whenever there is something corrupt with the backup, on the server, then they can download the one from the cloud. Or vice versa. For the safety and security of their files they use Kaspersky business security. It is a program to protect it against cyber threats. Like malware, spam, hackers and DDOS-attacks, advanced cyberespionage tools and cyber weapons. The program can be used by everyone. Just for usage at home, for small companies and very large companies as well. The firewall is via the servers Tips These are 3 tips I should gave them. 1) Update every computer to the latest version. If that is a possibility. 2) WiFi-Network for the workers. So they can connect to the internet when they have lunch. Then they can check their latest while taking a break. 3) A free WiFi-network for the customers. So when they have to wait they can check their mails.

9 Bibliografie Deswarte, B. (sd). Blue Sky Computing. Blue Sky Computing Powerpoint. Deswarte, B. (sd). Blue Sky Computing. Blue Sky Computing Word Document. Powerpoint & word document zit meegeleverd in bijlage. Le powerpoint et le document word est en annex. The powerpoint and the word-document is in the attachment.

10 Reflectie Nederlands Ik heb geleerd om men tekst beter na te lezen, op men spelling te letten, men zinsbouw aan te passen. Reflectie Bedrijfsbeheer Ik heb geleerd waarvoor MVO voor stond, geleerd welke verschillende organogramstructuren er waren en wat ze betekenen. 10